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Characteristics of process variables
| Process Variable | Total (N = 444) | Percentage (%) | |
|---|---|---|---|
| Number of Visit | Not first visit | 219 | 49.32 |
| First visit | 225 | 50.68 | |
| Initiation of Visit | > 12 weeks | 132 | 29.73 |
| ≤ 12 weeks | 312 | 70.27 | |
| Waiting Time | > 60 min at one of the clinics | 60 | 13.51 |
| ≤ 60 min on all clinics | 384 | 86.49 | |
| Consultation Duration | < 15 min at one of the clinics | 439 | 98.87 |
| ≥ 15 min on all clinics | 5 | 1.13 |
