Table 2.

Participant characteristics.

Employees (n = 16)		% (n)
Length of SCF employment	Range: 3–32 yrs; M = 13.69, (SD = 8.19)
Position	Operational/Clinical Leader	19
	Primary Care Provider	19
	Behavioral Health Professional	13
	Certified Medical Assistant	13
	Pharmacist	13
	Other professional	25
Works in primary care	Yes	56
	No	44
Age	30–39	31
	40–49	25
	50–59	25
	60+	19
Race	Alaska Native/American Indian	31
	White	63
	Other	13
Ethnicity	Not Hispanic	94
	Hispanic	0
	Unknown	6
Gender	Female	62
	Male	38
Customer-owners (n = 14)		%
Age	Range: 51–78 yrs, M = 63.2 (SD = 7.9)
Data Collection Type	Focus group	62
	Individual interview	38
Race	Alaska Native/American Indian alone	71
	AN/AI and another race	29
Ethnicity	Hispanic	29
	Not Hispanic	71
Gender	Female	86
	Male	14
Highest level of education	Less than high school	21
	High school	29
	Any college	43
	Master’s degree	7