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. 2025 Sep 25;12:e71683. doi: 10.2196/71683

Table 3. Summary of key themes and insights from qualitative results.

Theme Subthemes or key insights Supporting quotes
Motivation and readiness to quit
  • App more useful for those highly motivated or ready to quit

  • Lower readiness linked to lower engagement

  • “I was pretty motivated... that gave me a definitive start date.” [ID 27]

  • “I’m not there yet... the app helped …but I think you have to be a 100% ready.” [ID 01]

Barriers to quitting smoking
  • Stress, mental health, daily hardships

  • Habitual use and nicotine addiction

  • Social contexts and emotional triggers

  • “The more stressed I am, the more I smoke...” [ID 19]

  • “It’s really hard to quit... the brain always makes excuses to get it” [ID 28]

Helpful app features
  • Cigarette tracking increased awareness

  • Trigger identification and coping strategies

  • Resource library, visual feedback (savings, graphs, progress)

  • Gender-specific content resonated with users

  • “...just reminding me to get outside and…do something other than just …smoking...” [ID 11]

  • “Everything they were talking about (in the videos) is how I felt...” [ID 18]

Features in need of improvement
  • Burden of frequent tracking/logging

  • Usability issues (eg, journal entries, notifications)

  • Desire for more interactivity and real-life testimonials

  • “It just seemed like the app wanted me to go into it every time...” [ID 07]

  • “I would like to get more like a free open option to write stuff down” [ID 19]

Desire for additional support
  • Suggestions for live support or artificial intelligence–based chat features

  • App more effective when paired with counseling or pharmacotherapy

  • “A live connection... someone like ...a sponsor.” [ID 14]

  • “Maybe they should be starting that (medication) already before they use the app, so they already have a jump start, so to speak” [ID 29]