Table 2.

Key aspects related to the setting and other requirements for an online intervention for individuals who are lesbian, gay, bisexual, transgender, queer or questioning, intersex, asexual, or have other sexual orientations and gender identities with symptoms of depression, anxiety, or somatoform disorders, as identified in the qualitative interviews.

Category and subcategorya			Results
Setting
	Therapeutic setting and guidance (n=38)	Desire for direct interaction with therapists or contact persons through video or chat
	Program functions (n=22)	Frequent requests for the opportunity to connect with others, for example, through a forum or mentorship program Requirement to maintain a clear individualized path, for example, with graphical elements
	Accessibility (n=12)	Importance of maintaining a low threshold and good program accessibility, such as providing free access due to financial disparities, considering neurodivergent individuals or people with disabilities Preservation of participant anonymity as a crucial component
	Design (n=4)	Emphasis on a modern and professional design Inclusion of elements reflecting diversity Preference for a minimalistic design
	Usability (n=3)	Requirement for a simple and clearly structured user interface
Other requirements
	Concerns about the setting (n=22)	Concerns regarding the preservation of participant anonymity and highlighting the need for a safe space Apprehensions about the lack of alignment with real-life situations Need for the introduction of novel insights; avoidance of reiteration of already-known information
	Requirements regarding the online therapist (in case of a guided intervention; n=7)	High qualifications of online therapists Taking a non–cis-heteronormative approach in therapy Proficiency in queer issues and familiarity with the associated terminology (ie, inclusive, validating, and sensitive language use; awareness for preassumptions; and reflecting trigger points)
	Others (n=16)	Clear management of participant expectations, detailing program capabilities and limitations Consideration of comorbidities in therapy planning Guidance on the process of finding suitable therapy providers

^aThe numbers in parentheses indicate the absolute number of codes in each subcategory.