Table 4.

Factor correlations with sample demographics

Factors	Agea	Programb	Genderc	Regionsd	Race/Ethnicitye	Insurancef Type	Languageg	Diagnosish Group
Care coordination satisfaction (1)	0.028	−0.094**	0.013	0.126**	−0.018	−0.065	−0.007	0.005
Family engagement and partnership (2)	0.073*	−0.150**	0.027	0.115**	−0.008	−0.003	0.063	−0.028

^aContinuous variable; ^bConnect Care, Home Care and Core; ^cMale and Female; ^d Urban and Rural; ^eWhite, Black, Hispanic/Latino, Other (includes Asian, American Indian or Alaska Native, Unknown); ^fPublic (Medicaid) and Private (Commercial); ^gEnglish and Other; ^hSingle Diagnosis and ≥ 2 Diagnosis

Care Coordination Satisfaction Items: DSCC staff are professional; I am satisfied with how DSCC communicates with me; DSCC staff help me find resources that fit my family’s needs; I am satisfied with how DSCC supports my child’s education; DSCC staff help me find resources for my child’s education needs; DSCC staff help me address my family’s care coordination needs; My person-centered plan includes goals that are important to our family

Family Engagement and Partnership Items: DSCC staff are helpful; I can reach my Care Coordinator when needed; I am satisfied with DSCC’s care coordination services for my family; My person-centered plan respects my family’s beliefs and preferences; DSCC staff support my family as we work on our person-centered plan goals; DSCC has helped improve my family’s quality of life