Table 7.
Survey items correlations with sample demographics
| Factors/items Agea | Programb | Genderc | Regionsd | Race/Ethnicitye | Insurancef Type | Languageg | Diagnosish group | |
|---|---|---|---|---|---|---|---|---|
| Care coordination satisfaction | ||||||||
| CCS_Q2 | 0.029 | −0.097** | 0.033 | 0.082* | −0.024 | 0.006 | −0.035 | 0.033 |
| CCS_Q4 | 0.013 | −0.060 | 0.016 | 0.092** | −0.011 | −0.061 | 0.075* | 0.051 |
| CCS_Q5 | 0.011 | −0.036 | 0.014 | 0.098** | −0.010 | −0.026 | −0.031 | 0.013 |
| CCS_Q6 | 0.017 | −0.074* | 0.014 | 0.125** | −0.001 | 0.010 | −0.065 | 0.001 |
| CCS_Q7 | 0.023 | −0.088** | −0.015 | 0.15** | −0.034 | −0.027 | −0.101** | 0.004 |
| CCS_Q8 | 0.032 | −0.094** | 0.007 | 0.114** | −0.017 | 0.020 | −0.034 | −0.022 |
| PCP_Q2 | 0.041 | −0.115** | 0.014 | 0.137** | −0.012 | 0.019 | −0.059 | −0.045 |
| Family engagement and partnership | ||||||||
| CCS_Q1 | 0.058 | −0.057 | 0.006 | 0.092** | −0.034 | 0.052 | −0.023 | 0.007 |
| CCS_Q3 | 0.079* | −0.118** | 0.008 | 0.113** | −0.027 | 0.034 | −0.019 | −0.034 |
| CCS_Q9 | 0.096** | −0.176** | 0.052 | 0.079* | 0.019 | 0.109** | 0.015 | −0.078* |
| PCP_Q1 | 0.050 | −0.150** | 0.032 | 0.094** | 0.008 | 0.033 | 0.008 | −0.020 |
| PCP_Q3 | 0.064 | −0.128** | 0.018 | 0.113** | −0.025 | 0.047 | −0.042 | −0.022 |
| QOL_Q1 | 0.070* | 0.070* | 0.045 | 0.113** | −0.009 | 0.089* | 0.052 | −0.058 |
a Continuous variable; bConnect Care, Home Care and Core; cMale and Female; d Urban and Rural; eWhite, Black, Hispanic, Other (includes Asian, American Indian or Alaska Native, Unknown); fPublic (Medicaid) and Private (Commercial); gEnglish and Other; hSingle Diagnosis and ≥ 2 Diagnosis
CCS_Q2- DSCC staff are professional; CCS_Q4- I am satisfied with how DSCC communicates with me; CCS_Q5- DSCC staff help me find resources that fit my family’s needs; CCS_Q6- I am satisfied with how DSCC supports my child’s education; CCS_Q7- DSCC staff help me find resources for my child’s education needs; CCS_Q8- DSCC staff help me address my family’s care coordination needs; PCP_Q2- My person-centered plan includes goals that are important to our family;
CCS_Q1- DSCC staff are helpful; CCS_Q3- I can reach my Care Coordinator when needed; CCS_Q9- I am satisfied with DSCC’s care coordination services for my family; PCP_Q1- My person-centered plan respects my family’s beliefs and preferences; PCP_Q3- DSCC staff support my family as we work on our person-centered plan goals; QOL_Q1- DSCC has helped improve my family’s quality of life
*p<.05; **p<.01