Key Points
Question
What barriers are associated with discharging residents with serious mental illness, such as bipolar disorder, schizophrenia, or psychotic disorders, from nursing homes?
Findings
In this qualitative study including 15 staff members from 8 nursing homes across the US, participants reported multifaceted barriers to discharge for residents with serious mental illness from individual characteristics to relational and structural issues. Barriers included resident behaviors due to serious mental illness, limited access to psychiatric treatment, lack of robust social support networks, limitations in insurance coverage, and waiting lists for limited alternative housing options.
Meaning
These findings suggest that facilitating discharge from nursing homes to the community for residents with serious mental illness may require complex strategies that consider individual, relational, and structural interventions, ranging from education for staff and families to tiered supportive residential housing options.
This qualitative study examines barriers associated with discharging nursing home residents with serious mental illness into the community from the perspective of frontline staff and administrators.
Abstract
Importance
Nursing homes deliver rehabilitative and long-term care for people with serious medical illnesses, functional impairment, and/or cognitive impairment. The population of nursing home residents with serious mental illness (ie, bipolar disorder, schizophrenia, other psychotic disorders) has grown substantially. Other than prisons and jails, nursing homes are the largest institutional care setting for adults (aged ≥18 years) with serious mental illness. Nursing home residents with serious mental illness become long-term residents despite less functional impairment, which may be a function of difficulty discharging these individuals to the community.
Objective
To examine barriers associated with discharging nursing home residents with serious mental illness back to the community from the perspective of frontline staff and administrative leaders.
Design, Setting, and Participants
This qualitative study included semistructured interviews conducted by phone and videoconferencing with staff members at nursing homes across the US between August 29, 2024, and January 9, 2025. Nursing homes that deliver care to patients with serious mental illness were identified using LTCFocus.
Main Outcomes and Measures
Themes and subthemes that represented barriers to discharge were analyzed from interview notes and transcripts using a rapid qualitative analysis approach.
Results
Interviews were conducted with 15 staff members (mean [SD] age, 44.7 [12.6] years; 13 women [86.7%]) from 8 nursing homes. Staff roles included social services directors (8 participants [53.3%]), social workers or related roles (3 participants [20.0%]), and administrators or other roles (eg, executive director, memory care coordinator, behavioral unit manager of a lock unit) (4 participants [26.7%]). Participants identified multiple barriers to discharge at individual (eg, behavioral issues, medication compliance, withholding information, refusal to leave, comorbidities), relational (eg, lack of family support, strain on professional relationships), and structural (eg, limitations of insurance coverage, barriers to facility admissions, lack of substance and psychiatric treatment, waiting lists, transportation) levels, which together limited pathways to community discharge for residents with serious mental illness.
Conclusions and Relevance
This qualitative study found that multiple intersecting barriers are associated with discharging nursing home residents with serious mental illness back to the community, which may lead to clinically inappropriate long-term stays for those who could theoretically have been in a lower level of care setting. These findings suggest that enabling successful discharge to the community for nursing home residents with serious mental illness may require collaborative strategies that address individual, relational, and structural factors.
Introduction
The proportion of nursing home residents with serious mental illness, defined here as bipolar disorder, schizophrenia, or other psychotic disorders, nearly doubled over just 10 years, from 10.5% in 2007 to 18.6% by 2017.1 Nursing homes are second only to prisons and jails as the largest institutional care setting for adults (aged ≥18 years) with serious mental illness,2,3 despite the federally mandated Preadmission Screening and Resident Review program and the 1999 US Supreme Court Olmstead decision. The Preadmission Screening and Resident Review program requires states to screen individuals with serious mental illness (level I) prior to nursing home admission to determine appropriate placement and services (level II). The Olmstead decision ruled that nursing home settings were discriminatory for individuals who would otherwise prefer to live in the community.4,5 The nearly 150 000 individuals with serious mental illness residing in nursing homes comprise a population that equals the entire supply of inpatient psychiatric beds in the US.1,6
Most patients enter a nursing home for rehabilitation or other medical services following hospitalization. Ideally, when nursing home care is no longer needed, residents are discharged. However, some individuals become long-stay (ie, >100 days) residents,3 with the nursing home essentially becoming their home. Long-stay residence occurs disproportionately for individuals with serious mental illness, despite their being more likely to have low care needs, such as not needing the functional, clinical, or rehabilitation services that typically lead to nursing home residency.7 Co-occurring substance use disorders (eg, alcohol or opioid use disorder), which are more prevalent among individuals with serious mental illness,8 may further complicate care and discharge planning given the complexity of services needed upon discharge.9 The higher likelihood of individuals with serious mental illness becoming long-stay residents despite low care needs suggests that there may be barriers to planning appropriate discharge to the community.
While the number of individuals with serious mental illness living in nursing homes continues to grow, we know little about this population, including barriers to discharge, which limits society’s ability to realize the vision of the Olmstead decision and support these individuals in the community. To gain insights into this issue, we conducted interviews with frontline staff and administrators from nursing homes across the US to identify barriers associated with discharge of individuals with serious mental illness after receiving care in a nursing home.
Methods
This qualitative study involved semistructured interviews conducted between August 29, 2024, and January 9, 2025, of staff at nursing homes in the US that serve residents with serious mental illness. The study was part of a larger project on the management of care for residents with serious mental illness in the nursing home setting. This research was determined exempt from full review by the University of Michigan Institutional Review Board because it poses no more than minimal risk to human participants and involves no intervention. The research was also exempted from documentation of consent, though we provided a verbal summary of our research project and goals to participants and obtained verbal consent. The study followed the Consolidated Criteria for Reporting Qualitative Research (COREQ) reporting guideline.10
We identified nursing homes that deliver care to patients with serious mental illness using LTCFocus, a data source sponsored by the National Institute on Aging available through a cooperative agreement with the Brown University School of Public Health.11 To ensure geographic and performance-related diversity, we identified facilities in the same zip code with similar proportions of residents with serious mental illness using Nursing Home Compare to identify facility pairs matched on higher (4-star or 5-star) and lower (1-star or 2-star) quality.12 We identified 74 matched pairs from approximately 14 000 nursing homes in the US. We sent introductory letters to facilities, followed by phone calls from study team clinicians (K.T.U. and D.T.M.) to nursing home administrators requesting facility participation and specifically, assistance connecting with staff involved in discharge planning so that we could directly invite them to participate in interviews.
Data Collection
We conducted semistructured interviews of approximately 1 hour by videoconferencing or telephone. Interviews were conducted by a lead interviewer (C.M.H., a sociologist and social worker by training), with a second interviewer serving as notetaker (H.C.R., M.T.,E.R., or T.G.). The interview guide (eMethods in Supplement 1), constructed by the interdisciplinary study team, included questions about discharge planning procedures, unique considerations and barriers for residents with serious mental illness, and elements of a successful discharge. We also collected self-described basic demographic information (ie, age, race and ethnicity, gender, job role) to better understand the personal characteristics that might inform participants’ experiences. Participants received a $100 incentive payment for participating.
Interviews were recorded and transcribed verbatim; 2 participants consented only to note-taking because of employer policy. Interviews were conducted with staff at facilities across each of the 4 US census regions (Northeast, Midwest, South, and West) until responses became predictable, with no new concepts emerging (ie, achieving saturation).13
Data Analysis
Transcripts were edited for accuracy and used to cross check preliminary notes. We used a rapid qualitative analysis method, summarizing interview notes into a template organized by the following key topics14,15: overview of discharge planning, barriers and resources for discharging residents with serious mental illness, family involvement, examples of successful and unsuccessful discharges, and other (ie, findings outside of key interest areas). Five authors (C.M.H., H.C.R., M.T, E.R., and T.G.) reviewed the summaries to identify initial themes, with data integrated into a matrix and further assessed to identify additional emergent themes and subthemes. Author C.M.H. identified initial concepts and grouped similar concepts into themes and subthemes, using a framework of structuration theory from sociology,16 with themes further refined through discussion with the interdisciplinary study team.
Results
Across 8 participating facilities (Table 1), we completed interviews with 15 staff (mean [SD] age, 44.7 [12.6] years; 2 self-identified as men [13.3%] and 13 as women [86.7%]; 1 self-identified as Asian (6.7%), 5 as Black or African American (33.3%), 1 as Hispanic (6.7%), and 8 as White (53.3%) race and ethnicity) (Table 2). Staff roles included social service directors (8 participants [53.3%]), social workers or related roles (3 participants [20.0%]), and administrators or other roles (ie, executive director, memory care coordinator, behavioral unit manager of a locked unit) (4 participants [26.7%]).
Table 1. Facility Characteristics.
| Facility | Census region | No. of certified bedsa | County populationa,b | County ruralitya,b |
|---|---|---|---|---|
| 1 | Northeast | 101-200 | Low | High |
| 2 | Northeast | >200 | High | Low |
| 3 | Midwest | >200 | High | Low |
| 4 | Midwest | 101-200 | Low | Medium |
| 5 | Midwest | 0-100 | Low | Medium |
| 6 | South | 101-200 | Low | High |
| 7 | West | 101-200 | High | Medium |
| 8 | West | 0-100 | High | Low |
The number of certified beds was derived from LTCFocus, and county population and rurality were determined using US Census data.
Tertiles for participating facilities were assigned based on overall characteristics for nursing homes in the US. At the county level, fewer than 157 000 people was considered as low, 157 000 to 830 000 people as medium, and more than 830 000 people as high population. County rurality refers to the percentage of the county’s population who lives in a census-defined rural area, with less than 3.8% considered as low, 3.9% to 26.5% as medium, and more than 26.5% as high population.
Table 2. Participant Demographics (N = 15).
| Characteristic | Participants, No. (%) |
|---|---|
| Race and ethnicity | |
| Asian | 1 (6.7) |
| Black or African American | 5 (33.3) |
| Hispanic | 1 (6.7) |
| White | 8 (53.3) |
| Gender | |
| Man | 2 (13.3) |
| Woman | 13 (86.7) |
| Age, mean (SD), y | 44.7 (12.6) |
| Job role | |
| Social services director | 8 (53.3) |
| Social workers or related role | 3 (20.0) |
| Administrator or other rolea | 4 (26.7) |
Included executive director, memory care coordinator, and behavioral unit manager of a locked unit.
Barriers to Discharge
Barriers to discharge existed at the individual, relational, and structural levels. According to participants, residents with serious mental illness were reported to have difficulty transitioning from the nursing home given individuals’ behaviors and preferences; strained interpersonal and organizational relationships; and structural hurdles that leave no clear, safe pathways for successful discharge.
Individual Barriers
Nearly all participants told us that discharge planning starts at intake. While some participants said that they believed all residents would prefer to leave if given the choice, others noted that the residents themselves may be reluctant to leave the safe, structured environment provided by the facility (Table 3). As 1 staff member said:
We always ask when they’re admitted, “What’s your plan? What are we gonna do? Where did you live before you came here? Let’s set a goal. When do you think you want to go home?” We try to ask these things within their first 3 days because, trust me, if you don’t ask by day 3, by day 7, they’re comfortable, and they are like, “I’m not going anywhere. I’m staying right here. I came here with the intention to stay here.” (Participant 5)
Another participant noted:
Table 3. Individual Barriers to Discharge.
| Barrier | Example quotes |
|---|---|
| Resident reluctance to discharge |
|
| Behavioral challenges of serious mental illness |
|
| Treatment adherence |
|
I’ve noticed with a lot of our residents that have schizophrenia or bipolar diagnosis, they have—I don’t want to say institutionalized—but they’ve become so accustomed to a routine that if you transition them into a community, it could set them back because they are used to a certain routine, if that makes sense. (Participant 1)
Participants observed that in addition to providing structure for residents, nursing homes may offer a sense of community that could be lacking in other settings. Recalling a resident who left but returned, 1 participant stated:
I think it’s really hard because, you know, when they’re in here, they’re, “When am I leaving? When am I leaving?” And then, when they leave, it’s like, “Oh, I’m by myself.” So that’s a rough [transition]. We had a lady who left and came back because she said she didn’t realize how lonely she was at home. (Participant 10)
Participants also emphasized that without sufficient preparation and planning, residents were likely to end up back in the hospital, on the streets, or in police custody. Furthermore, some residents with serious mental illness may experience hallucinations or delusions along with associated behaviors that are perceived as threatening, such as verbal outbursts or physical violence. When asked about what type of residents are particularly difficult to discharge, 1 participant said:
I would say, if there’s one that’s…behavioral. A lot of behaviorals involved…combative, verbally aggressive, or abusive. Maybe not connected with mental health [services], so that would be, I think, a barrier, a concern, an issue with placing. (Participant 6)
These challenging behaviors, if coupled with resistance to medication or therapy, make discharge planning even more difficult:
Unsuccessful discharge is [when] I’ve put out 10 referrals, and no one wants to take them. They’re having, just, behaviors. Every…week we’re doing med reviews….They’re refusing meds. Redirecting them is starting to get hard. Psychotherapy isn’t working; that’s triggering them for some odd reason. That’s the nightmare to it. At that point, there is no discharge. They’re…here. (Participant 1)
Relational Barriers
Ideally, when residents no longer require nursing home care, they would transition to their own home; that of a family member; or an alternative residential setting, such as a group home. However, these options require negotiation among the resident, those who may help with their care, and/or other organizations within the community. A commonly cited challenge for residents with serious mental illness was a dearth of supportive family relationships (Table 4). Some family members may not have the financial or emotional resources to offer support, or they may feel burned out from years of trying. One participant remarked:
Table 4. Relational Barriers to Discharge.
| Barrier | Example quotes |
|---|---|
| Absence of family support |
|
| Limited understanding of serious mental illness in the community |
|
| Staff reluctance to potentially strain community relationships |
|
There’s not a lot that have that support system, to be really honest. A lot of these patients have had substantial histories, or a lifetime of these [serious mental illnesses], and families are kind of at a point where they just don’t know how to help anymore. They are overwhelmed, overstimulated, and just kind of, for lack of better words, tapped out. (Participant 13)
Moreover, according to participants, some families or communities may not sufficiently understand serious mental illness and blame individuals for what they perceive as problematic behavior. For example:
Maybe [the family is] not even aware that that’s a diagnosis. You know, could be lack of knowledge or education. I don’t feel like there’s a lot of awareness with mental health and identifying different types of mental health [challenges]. (Participant 6)
In addition to the personal relationships of residents with serious mental illness, successful discharge is a function of relationships the nursing home has within the broader community, including group homes, assisted living communities, and shelters. Participants reported that they risked damaging relationships with community partners if they referred a resident with serious mental illness who exhibited potentially distressing behaviors, such as verbal or physical outbursts. In the interest of maintaining long-term relationships with community partners, they were reluctant to refer a resident with potentially disruptive behavior or other symptoms.
Structural Barriers
Finally, structural barriers, specifically access to services and financial and regulatory constraints, limit discharge (Table 5). One residential option might be able to accommodate mental illness but not a comorbid substance use disorder; another might have age requirements; or the seemingly perfect fit could have a 6-month waiting list. One participant described the misalignment between a resident’s needs and available community options:
Table 5. Structural Barriers to Discharge.
| Barrier | Example quotes |
|---|---|
| Access issues | |
| Barriers to postdischarge settings (eg, based on age, abilities, comorbidities) |
|
| Waiting lists |
|
| Transportation |
|
| Nowhere else to go |
|
| Financial or regulatory barriers |
|
Let’s say someone’s got a serious mental health diagnosis, but they also are in a wheelchair. So, I’ve got, like, what I call a double-whammy there, you know what I’m saying? Those are the ones that take the longest because they aren’t independent enough to bathe themselves or see themselves, or they can’t get upstairs. (Participant 1)
Participants commented on the revolving doors between systems of care, including hospitals, nursing homes, and alternative care options, all exacerbated by waiting lists for mental health services. One participant said:
[I]f they don’t have somebody prescribing meds, they go into crisis again. It’s just like a vicious cycle, like they’re just coming back. They’re going back to the hospital because it’s not available to them. It’s ridiculous how long you have to wait as a new patient. (Participant 4)
In rural regions, skilled psychiatric resources were especially hard to come by, with months-long waiting lists. Even when an appointment was available, potential patients could not get to these clinicians without a reliable car or public transportation. One participant said:
In [the city a couple hours away], there’s a program for everything. We have nothing like that. Like, we have some groups for, like, drug and alcohol up here, very few. We struggle with transport. There’s not enough mental health providers in this area at all. If you don’t drive…we don’t have a lot. (Participant 4)
In less rural areas, psychiatric support might be more readily accessible, but affordable housing could have a waiting list 3 years long and be on the other side of the city, far removed from a patient’s neighborhood and limited support network.
In the rare event that a resident could return to stable housing, they may not be able to receive the in-home support necessary to live safely. One participant shared:
I think once they go out, [home health care is] maybe 2 visits a week, and probably 15 to 30 minute[s]…of time [is] spent with the resident. It’s not very long and not enough time [that] residents need. (Participant 6)
Finally, payment was also a commonly cited barrier. Finding a post–nursing home placement that could meet all of a resident’s care needs, had an available spot, and would be covered by insurance was a challenge. If a placement was a good fit but had a waiting list, insurers might not be willing to pay for the resident’s continued care in the nursing home setting while they waited for a spot to open. As 1 participant described:
If I put them on a wait list, then their insurance might not pay for them to be here that long, and until that wait list is up. Then it comes down to, if they stay here, then they can’t have any financial savings. If you’re on Medicaid, which is normally what long-term residents are on, or somebody who is here for 6 months to a year…you can’t have more than $2000 in your account. And then once you become a long-term resident, or you want to be here for, you know, 6 months to a year, they take pretty much all your money, and you get $52 a month. (Participant 10)
Discussion
This qualitative study of nursing home staff across the US provides novel insights into the challenges of discharging residents with serious mental illness, an important extension of the prior qualitative work focused on the challenges of delivering appropriate care in this setting.17,18 In the decades following the Olmstead decision, the proportion of nursing home residents with serious mental illness has increased markedly, reflecting the reality that nursing homes are the “de facto destination for individuals with mental illness” in the US.19(p628) Our findings also support previous quantitative work showing that patients with serious mental illness may be at higher risk of becoming long-stay nursing home residents despite having fewer functional needs,7 which may be a function of barriers to discharge described here. Staff who participated in this study conveyed a range of barriers, including behavioral symptoms, lack of support networks and stable housing, and a dearth of placement options able to accept individuals with serious mental illness who may also be experiencing other comorbidities.
Nursing home staff must work with residents, and ideally, their broader support networks, on a safe discharge plan. Discharge may be to any number of settings based on care needs, ranging from assisted living facilities to living alone or with relatives in a house or apartment, and typically includes arranging any follow-up outpatient appointments. Discharge planning may stall without an appropriate residential setting, though that is only part of the unique psychiatric, physiologic, and psychosocial needs of individuals with serious mental illness. Families of residents with serious mental illness are often depleted financially or emotionally and may be less willing or able to participate in discharge planning. Lack of family support during discharge is associated with increased psychiatric symptoms and hospitalization and decreased use of follow-up outpatient psychiatric services for individuals with serious mental illness.20,21 Unreliable access to transportation can lead to missed appointments and lower prescription fill rates,22 and for individuals with serious mental illness, this could result in difficulty adhering to their medication regimen, exacerbating psychiatric symptoms, and increasing their risk of hospitalization.23 Ultimately, nursing home staff may encounter unique challenges and numerous overlapping barriers throughout the discharge planning process for individuals with serious mental illness.
The premise behind closing public psychiatric facilities (ie, deinstitutionalization) during the 1950s was that previously hospitalized individuals would be supported and able to live independently in community settings.2,7 However, without adequate investments in community supports (eg, home- and community-based services [HCBSs]), individuals with mental illness simply shifted to alternative institutional settings such as nursing homes.9,19 As such, nursing homes located in areas with a higher ratio of HCBS recipients to nursing home residents have higher community discharge rates,24 and HCBS spending has been posited as a reason for large state-level variation in the nursing home population with serious mental illness.25 However, HCBS spending and higher discharge rates overall may not translate to higher discharge rates specifically for residents with serious mental illness. While some potential nursing home residents may benefit from investment in HCBS, such services alone are inadequate if, for example, there are no stable housing options.
Addressing the intersecting individual, relational, and structural barriers to discharge may require a concerted and comprehensive approach that considers these multiple levels of obstacles and the needs of individuals with serious mental illness across settings. This approach may include offering education and training for staff and families to address behaviors and stigma of serious mental illness26; adequately funding community mental health services27,28; enhancing a community’s transportation infrastructure29; and expanding tiered supportive housing options, such as assisted living facilities with embedded mental health and/or substance use support or group homes integrated with the community mental health system. In addition, long-acting injectable antipsychotics offer substantial benefits over oral formulations and may be beneficial to offer individuals who are approaching discharge,30,31 though to our knowledge, there are no data on their use in the nursing home setting.
Limitations
This study has some limitations. We began with 74 potential facilities and ultimately identified only 8 willing to participate. While these facilities represent a national sample that varied on key facility characteristics and we achieved saturation during analysis, our findings may not broadly generalize across nursing homes nationally. Furthermore, interviews were with the subset of nursing home staff most responsible for discharge planning. Future work should involve other clinical roles, the residents themselves, and family members or friends. Finally, to explore structural barriers, future work needs to consider regional differences in policy and resources.
Conclusions
This qualitative study of nursing home staff found multiple challenges at the individual, relational, and structural levels associated with the safe and timely discharge of residents with serious mental illness. Our findings suggest the need to develop collaborative community strategies and policies that efficiently allocate resources and address these challenges to ensure safe, supportive, and sustainable options for individuals with serious mental illness once they leave the nursing home.
eMethods. Barriers to Discharge Nursing Home Residents With Serious Mental Illness Interview Guide
Data Sharing Statement
References
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eMethods. Barriers to Discharge Nursing Home Residents With Serious Mental Illness Interview Guide
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