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. 2025 Sep 17;9:e76978. doi: 10.2196/76978

Table 3.

Factors influencing adherence to the self-monitoring system.

Theme Facilitators Barriers
Usability and technical aspects
  • Minimal effort required for wearables (passive data collection)

  • Perceived ease of use of some components (dashboard and step tracking)

  • System reliability when functioning properly

  • Integrated within the care platform, ensuring security without the need for multiple apps

  • Technical frustrations (synchronization failures and inaccurate readings)

  • Repetitive chatbot questions

  • Issues with usability, reminder preferences, and navigation

  • Battery life concerns with wearables

  • Discomfort (eg, skin irritation)

  • Already owning a better functioning device that could not be integrated

  • Limited abilities of the watch

Motivation and perceived usefulness
  • Perceived benefit of self-monitoring for health insights

  • Positive reinforcement from tracking progress

  • Goal setting motivation (for some patients)

  • Low perceived personal relevance

  • No immediate feedback or tailored insights

  • Lack of motivation to engage with the system

Psychological factors
  • Habit formation over time (routine integration)

  • Sense of accountability and self-awareness

  • Psychological burden from continuous tracking (stress and anxiety)

  • Self-monitoring fatigue (overwhelming number of reminders)

  • Frustration with tracking unexpected fluctuations (eg, heart rate spikes)

Lifestyle behavior change
  • Increased awareness of physical activity and nutrition

  • Some behavior modifications based on self-monitoring

  • Minimal impact of self-monitoring on stress awareness and management

  • Limited engagement with lifestyle goal-setting features

External and social influences
  • Support from the study team and research nurse

  • Social support from partner and social environment

  • Competing priorities (work and personal life distractions)

  • Interruptions due to holidays, travel, or daily schedules

  • Preference for wearing a different-looking watch for special occasions

Customization and adaptability
  • Flexibility in wearable use (passive tracking)

  • Structured chatbot reminders (eg, notifications)

  • The ability to configure and adjust the timing of chatbot prompt notifications to align with individual routines

  • Limited chatbot personalization (eg, saving meals)