| Usability and technical aspects |
Minimal effort required for wearables (passive data collection)
Perceived ease of use of some components (dashboard and step tracking)
System reliability when functioning properly
Integrated within the care platform, ensuring security without the need for multiple apps
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Technical frustrations (synchronization failures and inaccurate readings)
Repetitive chatbot questions
Issues with usability, reminder preferences, and navigation
Battery life concerns with wearables
Discomfort (eg, skin irritation)
Already owning a better functioning device that could not be integrated
Limited abilities of the watch
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| Motivation and perceived usefulness |
Perceived benefit of self-monitoring for health insights
Positive reinforcement from tracking progress
Goal setting motivation (for some patients)
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Low perceived personal relevance
No immediate feedback or tailored insights
Lack of motivation to engage with the system
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| Psychological factors |
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Psychological burden from continuous tracking (stress and anxiety)
Self-monitoring fatigue (overwhelming number of reminders)
Frustration with tracking unexpected fluctuations (eg, heart rate spikes)
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| Lifestyle behavior change |
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| External and social influences |
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Competing priorities (work and personal life distractions)
Interruptions due to holidays, travel, or daily schedules
Preference for wearing a different-looking watch for special occasions
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| Customization and adaptability |
Flexibility in wearable use (passive tracking)
Structured chatbot reminders (eg, notifications)
The ability to configure and adjust the timing of chatbot prompt notifications to align with individual routines
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