Table 1.

Characteristics of the study's general practices

Practice	No. of patients	Number of GPs	Full-time equivalent (fte) GPs	Patients per fte	No. of PMs	No. of practice nurses	Nurse roles	Number of receptionists
A	11,700	6	6	1950	2	3	Chronic disease management	8 (part-time)
B	7,200	4	4	1800	1	2	Chronic disease, minor illness, telephone triage	3 (part-time)
C	6,800	2	2	3400	1	2	Chronic disease management	4 (part-time)
D	12000	7	5.5	2180	1	4	Chronic disease management	12 (part-time)
E	15000	9	7	2140	1	4	Chronic disease management, minor illness, telephone triage	14 (part-time)
F	10500	5	4.5	2330	2	3	Chronic disease management, minor illness, telephone triage	10 (part-time)