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. 2025 Sep 29;153:e118. doi: 10.1017/S0950268825100617

Table 1.

Summary of Salmonella contacts and responses for each phase of the project

Project phase Salmonella cases in NSW, n Eligible cases invited, n (% of total) Responses from those contacted, n (%) Days from specimen date to contact, n (median (range)) Responses resulting in intervention, n (%)
Phase 1: December 2012–March 2013 1440 Letter: 275 (19.1%) 61 (22.2%)
Online: 48
Phone: 13
10a (7–32) 0 (0%)
Phase 2: February 2014–April 2014 1487 Online:
638 (42.9%)
Letter:
63 (4.2%)
199 (28.4%)
Online:
186 (29.2%)
Letter:
13 (20.6%)
Online:
8 (4–34)
Letter:
17a (11–33)
18 (9.0%)
Phase 3: January 2015–April 2015 1552 SMS: 475 (30.6%) 218 (45.9%) 5 (1–33) 15 (6.9%)
Phase 4: September 2017–January 2020 7931 SMS: 2197 (27.7%) 1201 (55.9%) 5 (1–30) 33 (2.7%)
a

Four days added to date letter sent to account for average letter transport times as reported by Australia post (3–5 days).