Table 2.

Remaining training programs, training modules, and exercise after the review.

Reviewed training programs, modules or exercises	Goals	Elements (core ideas, exercices or working methods) included in the Attentive Visitors workshop
Basic training in palliative care for volunteers, offered by the Palliative Networks in Flanders [41]	•Acquiring basic knowledge regarding palliative care •Acquiring basic skills in dealing with patients and family •The emphasis is mainly on attitude formation and awareness of one's own attitude towards dying, loss and mourning	The following elements were adapted and included: •Exercise to practice conversation techniques regarding communication with patient and environment •Exercises to become aware of one's own boundaries
Dealing with existential questions [42]	-Awareness of own life questions in relation to meaning, experience of meaning and loss of meaning -Awareness of own listening attitude -Awareness of own boundaries and communication of one's own boundaries	The following elements were adapted and included: exercise on awareness and formulation of one's own boundaries based on a case and guiding questions
Volunteers as referrers, offered by Christian Sickness Fund (CM) [43]	-Awareness of volunteer role -Awareness of own boundaries and communication of these boundaries	The following core ideas were inlcudes in the case studies: •As a volunteer, do not act in the place of the person seeking help, but leave room for his own initiative and commitment. •As a volunteer, you are confronted with situations/questions for which you do not know how to solve them, and from that realization, appeal to relevant stakeholders. •Volunteers are not professional care providers. •Referral does not mean rejection.
SEE ME training [44]	-Seeing the person behind the patient -Seeing care as more than physical or medical care -Recognizing social and meaning-making needs -Teaching people to see the talents and strengths of the oldest citizens	The following elements were adapted and included: •Use of SEE ME in depth questions •Case study exercise regarding awareness of the social and meaning needs of older adults •Explore and recognize basic needs based on talent scan and in-depth questions
An Katz's communication model (4O model) [45]	-Structuring communication in simple steps	The following elements were adapted and included: application of the conversation model to cases (opening statement, open question, reviewing options and following up on concrete actions)
Principles Photovoice [46] and Photo Elicitation [47]	-Use of generated photos to generatie ideas and experiences	The following elements were adapted and included: use of images to stimulate relevant reflection about their volunteer role Icebreaker exercise