Table 2.

Association between preventive services and lack of satisfaction with number of years of care from the same physician: Statistical comparisons to group with more than 5 years of continuity

Outcomes	Total Sample N = 3176	%≤ 1 yr (0–12 mo) N = 319	% 1–2 yrs (12–24 mo) N = 369	% 3–5 yrs (25–60 mo) N = 669	%>5 yrs (61 mos or more) N = 1819
Lack of Satisfaction
% Neutral or dissatisfied with overall health care	N = 3150	10.6***	7.7*	3.8	4.5
% Neutral or dissatisfied with quality of health care	N = 3156	6.7*	7.3**	3.5	3.3
% Neutral or not confident in physician	N = 3156	20.1*	15.4	16.6	14.5
% Neutral or dissatisfied with concern shown by physician	N = 3159	7.0**	4.8	5.3*	3.4
% Neutral or dissatisfied with having questions answered	N = 3161	7.2*	5.3	4.4	3.8
% Felt neutral or not welcome and comfortable by staff	N = 3165	5.6	4.8	3.5	4.3
Preventive Services (only asked to those reporting a routine checkup in past year)
Mammogram within past year in women 50 and older	N = 1234	56.2	61.6	59.7	60.4
Pap smear in women 18–64 years old in past 3 years	N = 1579	89.0	89.3	90.7	88.0
Flu shot in persons 65 and older in past year	N = 720	62.0	64.9	72.0	69.5
Flexible sigmoidoscopy or colonoscopy in persons 50 and older	N = 1756	46.6	52.3	50.5	50.5
Cholesterol in persons 45 and older	N = 2108	87.6	89.9	88.4	88.3
Smoking counseling in past year	N = 634	68.6	73.0	72.9	69.8
Physical activity counseling in past year	N = 2641	56.4	51.2	55.6	51.2
Nutrition counseling in past year	N = 2632	57.8*	47.5	54.6*	48.1

*P < 0.05 difference for each group with >5 years continuity

**P < 0.01 difference for each group with >5 years continuity

***P <0.001 difference for each group with >5 years continuity