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. 2025 Nov 12;16:1612215. doi: 10.3389/fpsyg.2025.1612215

Table 3.

Physicians comment themes on GenAI in clinical care.

Section No. (%)
Physicians’ perceptions of GenAI (N=49)
Potential benefits and optimism 13 (26.53)
Potential usefulness, but not yet reliable 12 (24.49)
Uncertainty and lack of experience 11 (22.45)
Overall negative concerns and distrust in data quality 8 (16.33)
Specific concerns with empathy 3 (6.12)
Neutral opinion 2 (4.08)
GenAI and the patient-physician relationship (N=16)
Overall negative concerns and distrust in data quality 5 (31.25)
Decreases patient trust, leads to general uncertainty over data quality 4 (25.00)
Uncertainty and lack of experience 3 (18.75)
Potential benefits and optimism 2 (12.50)
Mixed response 2 (12.50)
GenAI in clinical decision-making and patient interaction (N=11)
Emphasizing importance of fostering patient relationship with a human physician 4 (36.36)
Uncertainty 3 (27.27)
General distrust of genAI 1 (9.09)
Disagrees with the proposed viewpoints/emphasis on placebo effect 1 (9.09)
GenAI not useful during patient visits, but still potential for use in healthcare 1 (9.09)
Emphasizing patient frustration, rather than anxiety 1 (9.09)
Concerns regarding genAI integration in patient care (N=110)
Distrust and data concerns in genAI 47 (42.73)
Uncertainty 21 (19.09)
Potential clinical benefits and optimism 14 (12.73)
GenAI is a useful clinical tool, but does not replace human interaction 9 (8.18)
Potential usefulness, but not yet reliable in healthcare 9 (8.18)
Concern over genAI being implemented too quickly 5 (4.55)
Concern over decreasing human empathy/interaction 4 (3.64)
GenAI implementation is inevitable 1 (0.91)