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. 2025 Dec 22;12:e75377. doi: 10.2196/75377

Table 5.

Quotes from service user consultants (n=11) during think aloud testing sessions.

Theme Quote
Enjoyment
  • I really liked the safer thoughts and the colours on the positive safer thoughts

  • Using haptics would be good… adds another layer

  • The swiping [screen interaction] is difficult in places. I would find this frustrating

Usability
  • Ease of access is the biggest positive

  • It's not difficult to add worries and sometimes people are afraid of technology, but I think it’s not difficult to use this app

  • I feel like I can navigate around it and haven’t spent much time on in… It's pretty intuitive

Usefulness/Acceptability
  • I like you don’t need to share all of your thoughts with the therapist …sometimes you don’t want to show your thoughts to other people

  • I like that it’s really personalised, I can’t count the amount of times that I have been given something that has not been in my own words in therapy