Table 2.
Thematic analysis of interviews with themes based on the structure of the technology acceptance model (TAM) and subthemes mapped to benefits, facilitators, and barriers with example quotes (N=15).
| TAM theme and subtheme | Prevalence, n (%) | Aim mapping | Example quote | ||||
| Actual system use | |||||||
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Topic summarization | 15 (100) | Benefit | “Instead of getting a textbook, I can ask ChatGPT to summarise something for me in X words and read it under a minute or two.” | |||
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Google or search engine replacement | 13 (86.7) | Benefit | “It’s just better than Googling it.” | |||
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Quiz or exam question creation | 6 (40) | Benefit and facilitator | “I give it a topic...and say ‘make some test questions,’ and I specify the difficulty and style as well.” | |||
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History taking role-play | 5 (33.3) | Benefit and facilitator | “It’s a nice environment to test out sentences or questions before a real patient.” | |||
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Email drafting or administrative tasks | 3 (20) | Benefit | “I’ve used it for writing emails and admin tasks like that.” | |||
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Article or research summary | 7 (46.7) | Benefit | “It enabled me to spend less time reading tons of papers to find an answer.” | |||
| Perceived usefulness | |||||||
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Efficiency and time saving | 13 (86.7) | Benefit | “It’s more of a natural conversation as opposed to Google, where you have to scroll through lots of sites.” | |||
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Clarifying difficult concepts | 5 (33.3) | Benefit | “If there’s a difficult concept, I ask ChatGPT to summarise it in simple terms.” | |||
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Mnemonic or flash card generation | 3 (20) | Benefit | “It can come up with mnemonics and memory aids—though they’re not always very good.” | |||
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Change in educational assessment needs | 10 (66.7) | Facilitator and barrier | “If everyone is using ChatGPT to study, assessments may need to be adjusted...” | |||
| Perceived ease of use | |||||||
|
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Device flexibility | 6 (40) | Facilitator | “It fits into my revision routine because I can use it on my phone in clinic.” | |||
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Technical simplicity and low learning curve | 7 (46.7) | Facilitator | “You just type your question and it gives you what you want.” | |||
| Attitudes toward use | |||||||
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Overreliance | 8 (53.3) | Barrier | “It’s almost like an addiction...outsourcing every little bit of thinking instead of working something out.” | |||
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Collaborative learning via peer demonstration | 9 (60) | Facilitator | “After my friend showed me, I started using it for new things.” | |||
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Lack of awareness of large language model features | 8 (53.3) | Barrier and facilitator | “That would be useful, but I’ve never used it for that before.” | |||
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Hallucinations or inaccurate answers | 15 (100) | Barrier | “I stopped using it...because I found it to be inaccurate, and I don’t want to be learning the wrong things.” | |||
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Generation of fake or nonexistent references | 8 (53.3) | Barrier | “It almost makes up sources out of thin air. You paste the reference in a browser, and it doesn’t exist.” | |||
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Difficulty trusting without prior knowledge | 9 (60) | Barrier | “I think you need to have a bit of an understanding already to make sure what you’re being told is right.” | |||
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Privacy and data concerns | 5 (33.3) | Barrier | “I’m wary of using ChatGPT in research because I don’t understand all the copyright implications.” | |||
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Out-of-context output | 6 (40) | Barrier | “Sometimes the information is just out of context, so you have to clarify...get more specific with prompts.” | |||
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Preference for official or older resources | 7 (46.7) | Barrier | “I have access to sources which are more reliable than ChatGPT, like older years’ notes or textbooks.” | |||
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Inadequate for guideline or recommendation queries | 9 (60) | Barrier | “I don’t think I’d use it for treatment guidelines. Easier to get it from NICE or textbooks.” | |||