Table 3. Regression model for perceived impact on well-being of The Mix’s mental health helplines during the COVID-19 pandemic.

Predictors	Estimate	SE	95% CI	P value
Intercept	0.39	0.24	–0.08 to 0.86	.10
Period
Lockdown1	0.24	0.16	–0.08 to 0.55	.14
Postlockdown1	0.41	0.16	0.10 to 0.73	.01
Lockdown 2/3	0.46	0.18	0.10 to 0.81	.01
Immediate postlockdown	0.14	0.15	–0.16 to 0.43	.36
Gender
Men	0.16	0.14	–0.11 to 0.43	.24
Other	0.31	0.27	–0.24 to 0.86	.25
Ethnicity (minorities)	–0.16	0.13	–0.43 to 0.11	.23
Age (years)
19-21	0.02	0.13	–0.23 to 0.27	.87
22-24	0.19	0.12	–0.04 to 0.42	.11
25+	0.31	0.23	–0.17 to 0.79	.20
Channel
Email	–0.02	0.15	–0.31 to 0.27	.89
Phone	0.01	0.21	–0.41 to 0.43	.95
Web chat	–0.28	0.19	–0.66 to 0.10	.14
Overall helpline rating	0.66	0.04	0.57‐0.74	<.001
R2 adjusted	0.508	—a	—	—

^aNot applicable.