Table 5. Regression model for perceived impact on well-being of The Mix’s mental health helplines post-pandemic.
| Predictors | Estimate | SE | 95% CI | P value |
|---|---|---|---|---|
| Intercept | 0.62 | 0.40 | –0.16 to 1.41 | .12 |
| Months since lockdown 1 | 0.003 | 0.01 | –0.01 to 0.02 | .65 |
| Sex | ||||
| Male | 0.23 | 0.08 | 0.07‐0.40 | .005 |
| Other | –0.08 | 0.16 | –0.42 to 0.25 | .60 |
| Ethnicity (minorities) | 0.11 | 0.09 | –0.08 to 0.30 | .24 |
| Age (years) | ||||
| 19–21 | 0.04 | 0.08 | –0.12 to 0.19 | .65 |
| 22–24 | –0.11 | 0.13 | –0.41 to 0.18 | .41 |
| 25+ | 0.13 | 0.12 | –0.10 to 0.36 | .27 |
| Channel | ||||
| Contact form | –0.14 | 0.35 | –0.85 to 0.56 | .69 |
| –0.19 | 0.35 | –0.89 to 0.50 | .58 | |
| Phone | –0.08 | 0.43 | –0.94 to 0.78 | .85 |
| Web chat | –0.01 | 0.35 | –0.70 to 0.68 | .98 |
| Overall helpline rating | 0.50 | 0.03 | 0.44‐0.57 | <.001 |
| R2 adjusted | 0.416 | —a | — | — |
Not applicable.