| Pharmacist Interviews | ||
| Themes | Codes | Verbatims |
| Connected medical device | In general at the pharmacy | “Blood glucose test.” “TENS” “Tensiometers” |
| In cardiology at the pharmacy | “Tensiometer” “Oximeter” “Watches” “Ring” |
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| Benefits | “Follow-up, control, autonomy” “At the pharmacy, it allows us to adapt our advice and provide guidance” “Enhance our status by explaining the steps to follow” “Improved compliance and follow-up” “More regular follow-up” “Continuous care for the patient” |
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| Disadvantages | “To consult less” “One of the main risks, in my opinion, is the proliferation of high-tech DM and mainly connected devices, and their sale outside pharmacies, for example blood pressure monitors at supermarket.” “The place of purchase outside the medical circuit” “Generated stress and over-control.” “Hypochondriac.” “Dysfunction.” “Individual follow-up” “Spending too much time checking on the connected medical device.” |
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| Compendial practice | Past experiences | “Self-measurement by patients, yes I have examples where there has been a reduction in hypertensive treatments following low blood pressure readings.” “Midwives monitor blood sugar levels during pregnancy for certain patients via blood sugar meters directly connected to an app.” “The majority of my patients have their blood pressure monitored at home and this improves their management.” “Diabetes yes, patients with the devices have much more regular follow-ups which enable them to adapt to variations in their live levels.” |
| Installation | “At the counter you can ask for the values or if the device is working”. “No, we’d have to think about it, but I don’t think we have enough time, and the product would have to be sold in pharmacies or there would have to be some kind of remuneration to motivate people.” “By appointment or at the counter.” “Like therapeutic interviews.” “It has to fit in with the pharmacy cycle and perhaps be remunerated to encourage more.” |
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| Support pharmacist | Role | “Use” “The link between values and disease” “On what to do” “Reassuring the patient” “Accompaniment but something quite practical as a frontline healthcare professional.” “Practical help” |
| Brakes | “If the devices are used on patients with cardiac pathologies that are a little specific or too specialized, we won’t be trained for it, so I’m afraid the patient will end up knowing more and we’ll be useless” “Lack of time, but also lack of knowledge”. “Lack of openness and training too” “Lack of medical knowledge” “Lack of knowledge about connected medical device” |
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| Levers | “Training, And for the lack of time maybe make appointments like for interviews” “Slots and appointments, remuneration, training” |
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| Resources | “Laboratory training, and reminders of associated pathologies” “Technical data sheets or tutorials for devices” |
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| Working with doctors | Communication | “Secure messaging or by e-mail” “It would be great to have a number accessible by pharmacists or a fax like they already do in Canada to have privileged access.” “Mail or secure messaging and by phone if it’s really an emergency”. “In case of emergency, the telephone” |