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1. Infrastructure, prevention, preparation
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Room planning (optimal lighting, spaciousness, escape routes, quiet working environment)
Training measures (de-escalation, communication methods, etc.)
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2. Alerting
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3. De-escalation, calming down
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Empathic attitude/approach, patience and interest in helping the agitated person
Cooperative approach for managing acutely agitated individuals, ideally without coercive measures
Verbal and non-verbal de-escalation (in particular, speaking calmly and soothingly)
Staff safety is top priority (e.g., avoiding or removing objects that could be used as weapons; always keeping an escape route clear)
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Supporting factors:
Uniformed security staff, trained in verbal and non-verbal de-escalation techniques
Low-stimulus, dimly lit, calming treatment environment
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4. Restrictive measures
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In exceptional situations, restraint measures cannot be avoided. In these cases, a standardized procedure with sufficient staff resources is required (usually 5 persons).
Restraint measures constitute deprivation of liberty and can result in health consequences for those affected (asphyxia, stress cardiomyopathy, life-threatening arrhythmias, etc.): These measures must be proportionate and based on a medical indication.
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5. Pharmacotherapy for agitation (adapted to the presumed cause)
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Benzodiazepines (first-line treatment)
Co-medication with antipsychotic drugs, if high doses of benzodiazepines have no effect or in the presence of psychotic symptoms
Additional adjunctive therapy in special situations:
Hypertensive crisis: Nitroprusside, phentolamine (urapidil, clonidine, nitroglycerin, and clevidipine) significantly lower blood pressure in patients with hypertensive crisis; however, no clinical evaluation is available for persons with substance abuse in acute situations)
Hyperthermia: Cooling (convective methods, cooling mats, or neuromuscular blockade in severe cases)
Fluid replacement (balanced electrolyte solutions)
Considering co-intoxications
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Titration (every 10 min IN/IV or every 45 min SL/PO/IM) of (per dose)
Diazepam (5-10 mg PO/IV/IM), lorazepam (1-2.5 mg SL/ PO/IV/IM) or midazolam (5-10 mg IN/Sl/IM); high doses of benzodiazepines are typically required!
Olanzapine (5-10 mg SL/PO/IM), haloperidol (5-10 mg PO/IM/Iv), droperidol (2.5-5 mg IM/Iv) or ziprasidone (10 mg IM)
Antihypertensive drugs:
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6. Emergency medicine evaluation
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Vital signs (respiratory rate, oxygen saturation, blood pressure, heart rate, body temperature, blood sugar, level of consciousness, etc.)
12-lead electrocardiogram (ECG)
Blood gas analysis to evaluate acid-base balance, lactate and electrolyte levels
Ethanol levels, possibly salicylates, paracetamol, etc.
Drug screening
Pregnancy test for women of childbearing potential
Optional: creatine kinase, aminotransferases, coagulation
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ABCDE for initial evaluation
The decision to further escalate treatment (e.g., intubation, anesthesia, use of muscle relaxants) should be made by medical staff experienced in managing such patients. Recent publications favor a conservative approach to intubation (e24).
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7. Further diagnostic evaluation, including ruling out somatic causes
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Imaging studies (cranial CT or MRI)
Spinal tap (encephalitis, meningitis, etc.)
Further specific tests related to the indication
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8. Disposition
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Discharge to outpatient aftercare of patients with mild agitation and improved vital signs
Patients with stimulant-related psychosis can also develop symptoms days after discontinuation of substance use. In-patient observation and psychiatric care may be required.
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