Skip to main content
. 2026 Feb 13;18:e83149. doi: 10.2196/83149

Table 2.

Veteran preferences for completing patient-reported outcome measures about mental health symptoms (N=801).

Preference Participants, n (%)
In between my appointments when I am not at the VHAa 607 (75.8)

Using secure messaging through a patient portal 410 (51.2)

Using a mobile health app on a smartphone, tablet, or other computer 155 (19.4)

Completing paper-and-pencil assessments mailed to me 132 (16.5)
During my appointments with my VHA providers 589 (73.5)

Verbally 413 (51.6)

On a tablet computer 119 (14.9)

On paper-and-pencil 104 (13.0)

On a kiosk 48 (6.0)
When I am at the VHA 480 (59.9)

On paper-and-pencil in the waiting room before my appointment 189 (23.6)

On a tablet computer in the waiting room before my appointment 180 (22.5)

On a kiosk in the waiting room before my appointment 152 (19.0)

aVHA: Veterans Health Administration.