Table 1. Example of initial coding and theme development from interview transcripts (ICTa stakeholder interviews; underserved communities in Nairobi City County, Kenya).
| Participant ID | Main points from participant responses | Initial codesb | Theoretical themec |
|---|---|---|---|
| ICT001 | ‘‘There is lack of technical skills … and high technology and maintenance costs.” | Lack of technical skills/high maintenance costs | Information management challenges |
| ICT001 | “Donor effect creates a silo for example some partners only cater for HIV reporting and thus creating parallel reporting systems alongside the national health reporting system (DHISd).” | Donor effect and parallel systems | Information management challenges |
| ICT001 | “There is a problem with policy implementation especially on devolution of health and misappropriation of funds.” | Poor policy implementation | Information management challenges |
| ICT004 | “ICT infrastructure is expensive … that is, there is high technology and maintenance costs.” | Expensive ICT infrastructure | Information management challenges |
| ICT004 | “The HRe element should be looked at, that is …, there is low developer capacity and technical skills that is, developers do not understand execution of systems.” | Low HISf developer capacity | Information management challenges |
| ICT004 | “There is lack of clear objectives program characterised by short-term thinking … and … a lot of bureaucracy that policy people are not open with new technologies but they only favour paperwork.” | No long-term strategy on sustainability of HIS projects | Information management challenges |
| ICT004 | “There is a lot of bureaucracy that policy people are not open with new technologies but they favour paperwork.” | A lot of bureaucracy | Information management challenges |
ICT: information and communication technology. Refers to participants with ICT expertise.
Initial codes: shortened or synthesized statements capturing the key idea expressed in participant responses. Multiple ideas from a single response may be separated by a slash (/) to indicate combined coding.
Theoretical theme: higher-level category used to group similar initial codes reflecting common patterns or challenges in HIS implementation.
DHIS: District Health Information System, the national health reporting platform in Kenya.
HR: health record.
HIS: health information system.