Table 2.
Summary of the simulated care outcomes across allocation methods.
| Outcomes and datasets | Systematic allocation (baseline) | Single best | Optimal | Precision digital care (proposed) | |
| Call success ratea | |||||
|
|
AIb Call, mean (SD) | 44.45 (1.12) | 59.98 (1.14) | 84.89 (0.61) | 81.86 (1.45) |
|
|
CHSc, mean (SD) | 58.72 (1.20) | 60.94 (1.13) | 93.26 (0.48) | 90.68 (0.94) |
| PHQ-2d | |||||
|
|
AI Call, mean (SD) | 2.87 (0.02) | 2.3 (0.02) | 1.92 (0.02) | 1.95 (0.03) |
|
|
CHS, mean (SD) | 2.73 (0.02) | 2.26 (0.02) | 1.57 (0.01) | 1.6 (0.02) |
| SRHe | |||||
|
|
AI Call, mean (SD) | 2.94 (0.02) | 3.29 (0.02) | 3.54 (0.01) | 3.5 (0.03) |
|
|
CHS, mean (SD) | 3.18 (0.02) | 3.47 (0.02) | 3.9 (0.01) | 3.88 (0.02) |
aCall success rate: mean percentage of successful call completions (higher=better).
bAI: artificial intelligence.
cCHS: Community Health Survey.
dPHQ-2: Patient Health Questionnaire-2; scores range from 0 to 6 (lower=fewer depressive symptoms).
eSRH: Self-Reported Health; scores range from 1 (very bad) to 5 (very good) (higher=better health).