Table 2.
Perceived needs and concerns regarding mobile health services among all participants (N=1152).
| Variable | Participants, n (%) | ||
| Perceived needsa | |||
|
|
Clinical guidance | 917 (79.6) | |
|
|
Direct communication with health care professionals | 901 (78.2) | |
|
|
Lifestyle guidance | 846 (73.4) | |
|
|
Regular follow-up and evaluation | 801 (69.5) | |
|
|
Home-based disease management | 780 (67.7) | |
|
|
Access to reliable health information | 774 (67.2) | |
|
|
Family assistance in disease management | 628 (54.5) | |
|
|
Electronic medical record access | 594 (51.6) | |
|
|
Peer support | 562 (48.8) | |
|
|
Online medication or equipment ordering | 514 (44.6) | |
| Concerns and barriersa | |||
|
|
Leakage of private information | 694 (60.2) | |
|
|
Inaccurate illness judgment | 633 (54.9) | |
|
|
Inaccurate information collection | 596 (51.7) | |
|
|
Reimbursement restrictions | 494 (42.9) | |
|
|
Fraudulent or inauthentic physician information | 432 (37.5) | |
|
|
Difficulty purchasing medicines through the platform | 418 (36.3) | |
|
|
High service costs | 311 (27) | |
aMultiple responses were permitted; percentages do not add up to 100%.