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. 2026 Jun 18;28:e93082. doi: 10.2196/93082

Table 2.

Medical interpreter–rated translation accuracy and lay participant–rated translation satisfaction scores for ChatGPT, Google Translate, and UD Talka.


ChatGPT (0-5), median (IQR) Google Translate (0-5), median (IQR) UD Talk (0-5), median (IQR) P value
Accuracy

Overall (n=320) 5.0 (4.0-5.0) 2.0 (1.0-3.0) 2.0 (1.0-3.0) <.001b

Cardiology outpatient clinic (n=200) 5.0 (4.0-5.0) 2.0 (0.0-3.0) 2.0 (0.0-3.0) <.001b

Pulmonology outpatient clinic (n=120) 5.0 (4.0-5.0) 3.0 (1.0-4.0) 2.0 (1.0-4.0) <.001b
Satisfaction

Overall (n=350) 2.0 (1.0-3.0) 2.0 (1.0-3.0) 5.0 (4.0-5.0) <.001b

Cardiology outpatient clinic (n=210) 2.0 (1.0-3.0) 2.0 (1.0-3.0) 5.0 (4.0-5.0) <.001b

Pulmonology outpatient clinic (n=140) 3.0 (1.0-4.0) 3.0 (2.0-4.0) 5.0 (4.0-5.0) <.001b

aEight medical interpreters evaluated 40 dialogue exchanges (cardiology: n=25, 62.5%; pulmonology: n=15, 37.5%) for translation accuracy, and 14 lay participants evaluated 25 dialogue exchanges (cardiology: n=15, 60%; pulmonology: n=10, 40%) for translation satisfaction.

bP<.001.