Table 3.

Questions and responses from the follow-up user experience questionnaire

Question	Response	Frequency (n, %)
(1) How well do you feel the support that you received met your needs?	I feel that I didn’t receive any support at all	3 (10.7%)
	I feel that I received some support, but it didn’t meet my needs	8 (28.6%)
	I feel that I received some support, and it somewhat met my needs	15 (53.6%)
	I feel that I received the support that I needed	2 (7.1%)
(2) You have responded that you feel like you did not receive support, or that the support you did received did not meet your needs. What did you do instead? [answered only by individuals responding (a) or (b) to question 1, n = 10]	I decided to find different support to change my lifestyle behaviours	3 (30.0%)
	I decided not to change my lifestyle behaviours	3 (30.0%)
	Other	4 (40.0%)
(3) Leave a comment describing your needs and how the support you received either met or did not meet those needs (open-ended question)	Open-ended response	26 (90.0%)
(4) To what extent do you believe that the support you received could help others who wish to improve their lifestyle behaviours?	1 – Not Very Helpful	2 (7.4%)
	2	1 (3.7%)
	3	6 (22.2%)
	4	12 (44.4%)
	5 – Very helpful	6 (22.2%)
(5) Would you recommend the support that you received to a friend who has expressed wanting to change their lifestyle behaviours?	Yes	17 (63.0%)
	No	2 (7.4%)
	Don’t know	8 (29.6%)
(6) If you were to continue using the support, how much longer would you like to have access to it?	1–2 months	1 (3.7%)
	3–6 months	5 (18.5%)
	6 + months	4 (14.8%)
	No more	6 (22.2%)
	Don’t know	11 (40.7%)

Two participants did not answer question 3–5, and one participant did not answer question 1