Table 2.
Summary of generated themes and sub-themes regarding FLWs’ experience and their meanings of stress and resilience.
| Section | Themes and sub-themes |
|---|---|
| The experience of being a FLW | Frontline work as an overwhelming workload |
| Frontline work as psychologically distressing | |
| Frontline work as unappreciated work | |
| • A thankless job | |
| • Lacking in benefits and support | |
| • Differential valuing from supervisors | |
| Frontline work as a sacrifice and a duty | |
| Frontline work as bitter sweet | |
| FLWs’ narrative of stress | Stress as a normal part of everyday |
| Stress as “for the weak” | |
| Stress as a forbidden cognitive mindset that should not be entertained | |
| FLWs’ meanings of resilience | Resilience as ability to endure |
| Resilience as ability to keep one’s cool | |
| Resilience as ability to regenerate | |
| Resilience as ability to separate from work | |
| Resilience as strength from god | |
| Resilience as collective strength |