| Challenge | Core Issue |
| Clarity of roles and objectives | No reiteration after the initial session; ambiguity persists |
| Confidentiality | Restricted document access despite signed agreements |
| Participation and contribution | PPs’ input not systematically solicited |
| Language used | Acronyms and jargon hinder participation |
| Recognition of presence | Symbolic gaps (e.g., absence from website listing) |
| Healthcare system reform | Uncertainty linked to Santé Québec’s new security/confidentiality rules |