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. 2002 Nov 23;325(7374):1214. doi: 10.1136/bmj.325.7374.1214

Table 3.

 Mean (SD) general practitioner, nurse, and total time per patient by final point of contact for patients managed by standard management or triage

Final point of contact
No of patients
Nursing time (min)
General practitioner time (min)
General practitioner and nurse time (min)
Standard
Triage
Standard
Triage
Standard
Triage
Standard
Triage
Nurse telephone  22 890 6.55 (3.25) 5.00 (2.29) 0.00 0.00 6.55 (3.25) 5.00 (2.29)
Nurse appointment 107 514 8.69 (3.59) 10.47 (3.85) 0.00 0.00 8.69 (3.59) 10.47 (3.85)
General practitioner telephone 139 223 0.00 2.23 (3.14) 3.92 (2.21) 4.69 (2.73) 3.92 (2.21) 6.92 (4.67)
General practitioner home visit 176 418 0.05 (0.43) 3.44 (2.15) 21.09 (7.92) 20.05 (7.76) 21.14 (7.92) 23.49 (7.96)
General practitioner appointment 789 1407 0.22 (1.73) 4.33 (3.33) 8.12 (4.31) 8.51 (4.49) 8.34 (4.68) 12.84 (5.40)
Total 1233 3452 1.02 (3.09) 5.17 (3.83) 8.65 (7.35) 6.20 (7.56) 9.67 (6.98) 11.37 (7.42)