Table 4.

Analysis of discriminant validity (Fornell–Larcker Criterion).

Construct	Convergent validity	Discriminant validity
	AVE	CI	CS	IO	PI	PS	SFO	SO	SS
CI	0.929	0.964
CS	0.823	0.778	0.907
IO	0.722	−0.334	−0.367	0.850
PI	0.851	0.81	0.817	−0.389	0.922
PS	0.842	0.791	0.826	−0.383	0.798	0.918
SFO	0.791	−0.16	−0.175	0.694	−0.246	−0.232	0.889
SO	0.763	−0.257	−0.249	0.646	−0.369	−0.291	0.505	0.874
SS	0.829	0.778	0.825	−0.364	0.78	0.912	−0.167	−0.304	0.911

Bold values on the diagonal represent the square roots of the average variance extracted (AVE).