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. 2026 Sep 1;13:e104316. doi: 10.2196/104316

Table 2.

AI chatbots used for mental health support.

Chatbot Students (n=73) General public (n=276)
Character.AI 1 (1.4) 2 (0.7)
ChatGPT (OpenAI) 70 (95.9) 239 (86.6)
Claude (Anthropic) — a 8 (2.9)
Copilot (Microsoft) 9 (12.3) 41 (14.8)
DeepSeek 3 (4.1) 3 (1.1)
Gemini (Google) 4 (5.5) 52 (18.8)
Grok (SpaceXAI) 1 (1.4) 3 (1.1)
My AI (Snapchat) 19 (26) 4 (1.4)
Perplexity — 4 (1.4)
Replika — 7 (2.5)
Otherb — 11 (4)

aNot available.

bOther chatbots: Abby, Ecosia AI, Meta AI, Spicychat.ai, Pi, Liven, Lumo, Le Chat (Mistral), Nomi AI, The Architect, unknown project-specific AI chatbot.