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. 2026 Sep 9;12:e102697. doi: 10.2196/102697

Table 4.

Excerpt from our usability issue log illustrating a sample of usability issues and remediation strategies organized according to the usability heuristics schema [80].

Test number Finding Codea Valence Priority Fixed? Intervention
7 The tester expected to see a flowsheet of blood pressure values in the mock electronic health record Match Negative High Yes Added a flowsheet with additional blood pressure values to the LearningSpace software
8 Need to include photographs of physical findings, such as leg edema Feedback Negative High Yes Gave the SPb printed photographs of physical examination findings sourced from licensed stock photography

aCode: usability heuristic code.

bSP: standardized patient.