Table 3.

Experience with Specific CDHP Features: CDHP Enrollees Only

		Demographic Factors
		Coefficient Signs & Significance
Feature Use and Ranking	Mean Response	Age	Gender	Chronic Illness	Family Contract	Income
Use of CDHP's Web Site	34%	–	ns	ns	ns	ns
Provider Directory (1=used, 0=not used)	30%	–	ns	ns	ns	ns
Usefulness Rating (1=Very Helpful – 4 Not Useful)	1.91	ns	ns	ns	ns	ns
Disease Management (1=used, 0=not used)	8%	ns	ns	ns	ns	ns
Usefulness Rating (1=Very Helpful – 4 Not Useful)	2.38	ns	ns	ns	ns	ns
Pharmacy Pricing (1=used, 0=not used)	12%	–	ns	ns	ns	ns
Usefulness Rating (1=Very Helpful – 4 Not Useful)	2.12	ns	ns	ns	+	ns
Satisfaction with CDHP Features (1=Very Satisfied – 4=Very Dissatisfied)
Amount and Quality of Information Provided by the CDHP	1.87	ns	ns	ns	ns	ns
Limitations on Which Healthcare Services Can Be Paid by the CDHP	1.79	ns	ns	ns	ns	ns