Table 7.

Results from analysis of satisfaction measures

	Overall Satisfaction		Doctor Choice		Thoroughness of Last Visit		Doctor Listening at Last Visit		Doctor Explaining at Last Visit
	Very/Somewhat Satisfied (Logit)	Ordered Probit	Very/Somewhat Satisfied (Logit)	Ordered Probit	Excellent/Very Good (Logit)	Ordered Probit	Excellent/Very Good (Logit)	Ordered Probit	Excellent/Very Good (Logit)	Ordered Probit
Medicaid HMO market share	0.218	−0.032	−0.660	0.490	−0.917	0.401**	−0.837	0.510**	−0.500	0.401**
	(0.829)	(0.208)	(0.658)	(0.401)	(0.548)	(0.140)	(0.440)	(0.172)	(0.418)	(0.119)
Medicaid PCCM market share	−0.539	−0.016	−0.041	−0.273	−0.322	0.009	0.193	−0.225	−0.029	−0.242
	(0.515)	(0.218)	(0.570)	(0.287)	(0.579)	(0.178)	(0.404)	(0.184)	(0.438)	(0.197)
Observations	2,535	2,535	2,571	2,571	2,059	2,059	2,050	2,050	2,055	2,055
Predictions, holding covariates at their sample means
HMO market share
0.30	0.881	1.576	0.922	1.873	0.694	2.297	0.717	2.218	0.726	1.518
0.40	0.883	1.571	0.917	1.967	0.674	2.391	0.699	2.334	0.716	1.580
0.50	0.885	1.566	0.912	2.065	0.653	2.489	0.681	2.457	0.705	1.644
0.60	0.887	1.561	0.906	2.169	0.631	2.591	0.662	2.585	0.694	1.712
PCCM share
0.30	0.872	1.572	0.921	1.812	0.682	2.307	0.720	2.160	0.724	1.474
0.40	0.865	1.570	0.921	1.763	0.675	2.309	0.723	2.112	0.723	1.438
0.50	0.858	1.567	0.920	1.715	0.667	2.311	0.726	2.065	0.721	1.404
0.60	0.851	1.565	0.919	1.669	0.659	2.313	0.729	2.019	0.720	1.370

Note: Standard errors are in parentheses.

^*.01<p<.05.

^**p<.01. Models also include the other covariates shown in Table 4. Ordered probit models are coded 1=most favorable to 5=least favorable.

HMO, health maintenance organization; PCCM, primary care case management.