Table 1.

Respondent Characteristics for the English and Spanish H-CAHPS Versions

Characteristic	English Survey (%)	Spanish Survey (%)	χ2 stat. (p)
Overall health	n =18,638	n =571	47.80 (<.01)
Excellent	20.83	24.34
Very good	29.97	19.44
Good	28.72	28.90
Fair	16.28	24.34
Poor	4.21	2.98
Overall mental health	n =17,661	n =557	49.57 (<.01)
Excellent	32.57	30.88
Very good	31.41	19.93
Good	24.45	33.03
Fair	9.81	14.00
Poor	1.76	2.15
Current age	n =17,810	n =557	620.96 (<.01)
18–24	6.03	23.34
25–34	16.44	34.47
35–44	12.77	15.26
45–54	12.23	5.03
55–64	14.83	8.26
65–74	17.03	7.54
75–79	9.13	2.69
80 or older	11.54	3.41
Gender	n =17,818	n =560	88.34 (<.01)
Male	33.20	14.29
Female	66.80	85.71
Educational level	n =17,622	n =555	1,293.11 (<.01)
Eighth grade or less	4.63	39.46
Some high school, but did not graduate	9.95	14.05
High school graduate or GED	28.60	26.31
Some college or 2-year degree	29.32	14.59
Four-year college graduate degree	12.36	2.88
More than 4-year college degree	15.14	2.70
Ethnicity	n =17,167	n =561	4,808.50 (<.01)
Hispanic	7.34	97.33
Non-Hispanic	92.66	2.67
Race	n =14,013	n =584	451.81 (<.01)
White	73.62	51.71
Black	9.07	1.88
Asian	1.92	0.00
Native Hawaiian or other Pacific Islander	0.11	0.00
American Indian or Alaskan Native	0.84	0.34
Other (including multiple race)	14.45	46.06
State	n =19,134	n =586	767.47 (<.01)
Arizona	22.47	71.84
Maryland	33.22	7.68
New York	44.31	20.48
Survey mode	n =19,134	n =586	591.35 (<.01)
Mail	82.54	42.83
Telephone	17.46	57.17
Service line	n =19,134	n =586	471.55 (<.01)
Medical	37.08	16.55
Surgical	40.75	20.65
Obstetrics	22.17	62.80

Note: H-CAHPS, Hospital Survey-Consumer Assessments of Healthcare Providers and Systems; GED, General Educational Development.