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. 2005 Dec;40(6 Pt 2):2078–2095. doi: 10.1111/j.1475-6773.2005.00471.x

Table 3.

Hospital-Level Service Specific Analyses

Surgery Factors Obstetrics Factors Medical Factors



Correlation with other factors MD Services Discharge RN+Env RN+MD Environ Privacy DirCare MedPainEnv Discharge
Factor 1 1.00 0.57 0.62 1.00 0.60 0.52 1.00 0.65 0.48
Factor 2 0.57 1.00 0.61 0.60 1.00 0.37 0.65 1.00 0.59
Factor 3 0.62 0.61 1.00 0.52 0.37 1.00 0.48 0.59 1.00
Variance explained eliminating other factors 3.33 3.03 4.55 7.41 3.05 2.10 3.97 3.97 2.98
Item Standardized Regression Coefficients Standardized Regression Coefficients Standardized Regression Coefficients Consensus Factor
MD respect (Q11) 0.98 −0.22 0.13 0.73 0.01 0.21 0.94 0.12 −0.10
MD listen (Q12) 0.92 −0.11 0.11 0.73 0.14 0.07 0.96 0.08 −0.22
MD explanations (Q13) 0.91 −0.09 0.12 0.74 0.06 0.10 0.98 0.09 −0.21
MD enough time (Q14) 0.90 0.07 −0.01 1.02 0.01 −0.15 0.94 −0.02 0.05
Involved in decisions (Q25) 0.49 0.16 0.43 0.85 0.04 0.14 0.38 0.36 0.30
Response to pain (Q31) 0.41 0.07 0.56 0.61 0.22 0.22 0.24 0.73 −0.04
Pain controlled (Q32) 0.49 −0.01 0.47 0.55 0.26 0.22 0.51 0.59 −0.23 MD Services
Pain help (Q33) 0.37 0.30 0.42 0.64 0.27 0.19 0.31 0.54 0.18
Tests without pain (Q35) 0.46 0.60 −0.16 1.16 −0.50 −0.19 0.33 0.51 0.13
Purpose of medicines (Q38) 0.04 0.30 0.49 0.55 0.09 0.23 −0.01 0.81 0.14
Delays in admission (Q43) 0.80 0.24 −0.41 0.69 0.14 −0.01 0.80 −0.33 0.28
Discharge activity information (nQ47) 0.01 1.00 −0.23 0.76 0.06 −0.01 0.07 0.26 0.63
Help after discharge (nQ48) 0.13 0.73 0.13 0.81 0.18 −0.19 0.26 −0.06 0.78
Discharge symptoms information (nQ49) 0.05 0.94 −0.13 0.87 −0.05 −0.04 −0.16 −0.16 1.01
Discharge medicine information (nQ51) 0.16 0.62 0.09 0.05 −0.18 0.80 −0.21 0.16 0.73
Nurse respect (Q4) 0.25 0.25 0.57 0.67 0.27 0.17 0.37 0.35 0.38
Nurse listen (Q5) 0.31 0.17 0.60 0.51 0.42 0.21 0.40 0.36 0.34
Nurse explanations (Q6) 0.17 0.55 0.38 0.74 0.24 0.09 0.52 0.18 0.43
Nurse enough time (Q7) 0.20 0.41 0.48 0.76 0.22 0.08 0.32 0.28 0.54
Nurse help (Q9) 0.10 0.27 0.70 0.60 0.32 0.14 0.26 0.53 0.30
Help bathing (Q20) 0.28 0.15 0.54 0.79 0.24 −0.24 0.55 0.02 0.45 RN Services
Bathroom help (Q22) 0.16 0.40 0.50 0.81 0.17 0.02 0.34 0.22 0.41
Privacy (Q24) 0.27 0.43 0.15 −0.04 −0.16 0.89 0.56 0.23 0.01
Help visitors (Q27) 0.05 0.52 0.47 0.59 0.45 0.03 0.23 0.64 0.18
Names of medicines (Q37) −0.05 0.40 0.54 0.85 −0.08 0.09 −0.02 0.80 0.18
Questions about other medicines (Q39) −0.01 0.03 0.86 0.28 0.55 −0.07 −0.12 0.88 0.10
Questions about medicine allergies (Q40) −0.11 0.00 0.87 0.31 0.56 −0.09 −0.14 0.95 0.05
Explain medicine side effects (Q41) 0.02 0.11 0.83 0.53 0.51 −0.08 0.13 0.77 0.06
Room temperature (Q16) −0.06 −0.01 0.64 −0.10 0.76 0.23 0.12 0.72 −0.06
Room clean (Q17) −0.07 −0.08 0.96 0.22 0.77 −0.20 0.37 0.56 0.07 Environment
Room quiet (Q18) −0.07 −0.26 0.90 −0.26 1.08 −0.24 0.33 0.59 −0.21
Introductions (Q28) 0.32 0.03 0.52 0.08 0.46 0.46 −0.10 0.70 0.21
Living Will (Q44) −0.47 0.67 0.30 −0.07 −0.01 0.75 −0.17 0.29 0.62

Boldface entries are factor loadings for the hospital-level service specific composites items. Items are ordered by the factors in the consensus hospital-level factor analysis.