Table 1.

Items for Which Respondents Lacked Information Needed for Response

Original Wording	Revised Wording	Reason for Change
1. Did staff members who cared for you in the hospital know about your condition without having to ask you?	Item deleted	Respondent was not a knowledgeable informant
2. Did staff members who cared for you in the hospital know about any medicines you were taking without having to ask you?	Item deleted	Respondent was not a knowledgeable informant
3. Did staff members who cared for you in the hospital know about any allergies or sensitivities you had without having to ask you?	Item deleted	Respondent was not a knowledgeable informant
4. Did staff members who cared for you in the hospital know about any special needs you had without having to ask you?	Item deleted	Respondent was not a knowledgeable informant
5. How often were staff members who cared for you in the hospital well prepared with information about you? For example, how often did they know about your condition, any special needs you had, the medicines you were taking, or any allergies or sensitivities you had?	Item deleted	Respondent was not a knowledgeable informant; comprehension issues with “condition” and “special needs”
6. During your hospital stay, did you want your family or someone close to you to talk with any of the doctors?	During this hospital stay, how often did doctors, nurses, or other hospital staff involve your family in decisions about your treatment as much as you wanted?	Respondent was not a knowledgeable informant. For revised item, item length compounded comprehension issues; item was deleted
a. Did doctors spend enough time talking with your family or someone close to you?