1. We want to know your rating of all the health care you received while you were in the hospital. Use any number from 0 to 10, where 0 is the worst health care possible and 10 is the best health care possible. How would you rate all the health care you received while you were in the hospital? |
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Many respondents felt that this item was identical with item 3 (below) |
2. In general, how would you rate all of the health care you received while you were in the hospital?” (Poor, Fair, Good, Very Good, Excellent, Perfect) |
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Many respondents would not say “perfect,” decreasing the item's psychometric value |
3. Using any number from 0 to 10, where 0 is the worst hospital possible and 10 is the best hospital possible, what number would you use to rate this hospital overall? |
The following was added before the item: Please answer the following questions about the stay at the hospital shown on the cover. Do not include any other hospital stays in your answer |
Some respondents would answer about all of their stays at the hospital |