Table 3.
Magnitude of Significant (p <.01) Mode Effects, Using Regression on Covariates
| # | Question | Change in Response Probability for Phone Compared with Mail (dY/dX) | SE | Response Probability Pr(Y) for Mail Respondents* |
|---|---|---|---|---|
| 18 | During this hospital stay, were you given any medicine that you had not taken before?—Yes | −0.114 | 0.000 | 0.549 |
| 1 | During this hospital stay, how often did nurses treat you with courtesy and respect? | |||
| Never | −0.001 | 0.000 | 0.006 | |
| Sometimes | −0.016 | 0.002 | 0.070 | |
| Usually | −0.039 | 0.005 | 0.228 | |
| Always | 0.056 | 0.008 | 0.695 | |
| 2 | During this hospital stay, how often did nurses listen carefully to you? | |||
| Never | −0.003 | 0.001 | 0.014 | |
| Sometimes | −0.018 | 0.003 | 0.101 | |
| Usually | −0.032 | 0.006 | 0.300 | |
| Always | 0.053 | 0.010 | 0.586 | |
| 3 | During this hospital stay, how often did nurses explain things in a way you could understand? | |||
| Never | −0.003 | 0.001 | 0.025 | |
| Sometimes | −0.012 | 0.003 | 0.094 | |
| Usually | −0.022 | 0.006 | 0.265 | |
| Always | 0.037 | 0.010 | 0.616 | |
| 4 | During this hospital stay, after you pressed the call button, how often did you get help as soon as you wanted it? | |||
| Never | −0.006 | 0.002 | 0.035 | |
| Sometimes | −0.023 | 0.006 | 0.183 | |
| Usually | −0.015 | 0.004 | 0.380 | |
| Always | 0.043 | 0.012 | 0.402 | |
| 10 | During this hospital stay, how often were your room and bathroom kept clean? | |||
| Never | −0.010 | 0.001 | 0.031 | |
| Sometimes | −0.029 | 0.004 | 0.099 | |
| Usually | −0.051 | 0.007 | 0.259 | |
| Always | 0.089 | 0.011 | 0.611 | |
| 11 | During this hospital stay, how often was the area around your room quiet at night? | |||
| Never | −0.016 | 0.003 | 0.055 | |
| Sometimes | −0.036 | 0.006 | 0.148 | |
| Usually | −0.037 | 0.007 | 0.348 | |
| Always | 0.089 | 0.016 | 0.449 | |
| 13 | How often did you get help in getting to the bathroom or in using a bedpan as soon as you wanted? | |||
| Never | −0.005 | 0.001 | 0.028 | |
| Sometimes | −0.020 | 0.004 | 0.138 | |
| Usually | −0.024 | 0.005 | 0.361 | |
| Always | 0.049 | 0.010 | 0.473 | |
| 24 | Would you recommend this hospital to your friends and family? | |||
| Definitely no | −0.006 | 0.001 | 0.034 | |
| Probably no | −0.007 | 0.002 | 0.044 | |
| Probably yes | −0.031 | 0.007 | 0.268 | |
| Definitely yes | 0.045 | 0.010 | 0.653 | |
| 25 | In general, how would you rate your overall health? | |||
| Excellent | −0.041 | 0.005 | 0.185 | |
| Very good | −0.033 | 0.005 | 0.348 | |
| Good | 0.030 | 0.004 | 0.309 | |
| Fair | 0.034 | 0.005 | 0.130 | |
| Poor | 0.010 | 0.001 | 0.029 | |
| 26 | In general, how would you rate your overall mental or emotional health? | |||
| Excellent | −0.055 | 0.007 | 0.329 | |
| Very good | −0.006 | 0.001 | 0.334 | |
| Good | 0.036 | 0.005 | 0.244 | |
| Fair | 0.021 | 0.003 | 0.080 | |
| Poor | 0.004 | 0.001 | 0.014 |
*
At the average values for all independent variables