Table 2.
Role-based health communication and access in digital health education framework.
| Role | Can do (health communication and education functions) | Cannot do (restricted actions) | Public health purpose |
|---|---|---|---|
| System Administrator | Manage system access, ensure secure health communication flow | Access clinical decision-making or modify medical prescriptions | Ensures a safe and ethical digital health environment |
| Doctor | Provide diagnosis guidance, health education, and care instructions | Unauthorized modification of system governance or patient privacy settings | Supports clinical communication and patient education |
| Pharmacist | Provide medication education and usage guidance | Change medical diagnoses or treatment plans | Improves medication literacy and safe use awareness |
| Patient | Access health education content, communicate symptoms, join health communities, and receive alerts. | Self-prescribe or alter clinical decisions | Enhances health literacy and self-care awareness |
| Family Members | Receive updates, support patient care coordination, and access educational notifications. | Access full clinical decision authority | Supports caregiving awareness and patient support |
| Paramedical Staff | Support patient monitoring and data collection | Make independent medical decisions | Improves care coordination and response efficiency |
| Medical Student | Access anonymized educational cases and learning content | Access identifiable patient decision-making data | Enhances medical education and training |
| Emergency Services | Receive alerts and coordinate emergency response | Modify patient medical records | Improves emergency response and health system coordination |