Table 2.
Platform categories, perceived functions, and illustrative participant descriptions.a
| Platform category | Examples | Perceived function | Illustrative participant descriptions |
| Video-sharing platforms | Douyin and Kuaishou | Visual, intuitive explanations; engaging and accessible formats that are easier to understand than text-heavy content | “Douyin has videos, so they’re more vivid and easier to understand.” (P13) |
| Text-based social platforms | Xiaohongshu (Red Note) | Real, peer-shared experiences; efficient information scanning via titles and tags; perceived authenticity of user-generated content | “Xiaohongshu has real experiences shared by users, and the comments feel more genuine.” (P17) |
| AI-powered chatbots | Doubao and DeepSeek | Quick, direct answers; ability to ask follow-up questions interactively; perceived as neutral and nonjudgmental | “I ask the AI, then check browsers, then look at Xiaohongshu to see others’ experiences.” (P15) |
| Search engines/browsers | Baidu and other search engines | Professionally sourced answers (eg, from doctors); perceived as more authoritative than social media | “On Baidu, you get answers directly from doctors, which feels more professional.” (P3) |
| Podcasts | —b | In-depth, long-form content; often humorous and engaging; suitable for background listening | “Podcasts are great, as they go into depth and are actually entertaining to listen to.” (P8) |
aPlatform categories reflect thematic patterns derived from participants’ descriptions of their information-seeking practices. The table is intended to illustrate the range of perceived platform affordances, not to quantify usage frequency across the sample. The podcast category (mentioned by 1 participant) is reported for completeness but should be considered illustrative rather than representative of common practice.
bNot available.