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. 2026 Sep 15;28:e97644. doi: 10.2196/97644

Table 2.

Platform categories, perceived functions, and illustrative participant descriptions.a

Platform category Examples Perceived function Illustrative participant descriptions
Video-sharing platforms Douyin and Kuaishou Visual, intuitive explanations; engaging and accessible formats that are easier to understand than text-heavy content “Douyin has videos, so they’re more vivid and easier to understand.” (P13)
Text-based social platforms Xiaohongshu (Red Note) Real, peer-shared experiences; efficient information scanning via titles and tags; perceived authenticity of user-generated content “Xiaohongshu has real experiences shared by users, and the comments feel more genuine.” (P17)
AI-powered chatbots Doubao and DeepSeek Quick, direct answers; ability to ask follow-up questions interactively; perceived as neutral and nonjudgmental “I ask the AI, then check browsers, then look at Xiaohongshu to see others’ experiences.” (P15)
Search engines/browsers Baidu and other search engines Professionally sourced answers (eg, from doctors); perceived as more authoritative than social media “On Baidu, you get answers directly from doctors, which feels more professional.” (P3)
Podcasts —b In-depth, long-form content; often humorous and engaging; suitable for background listening “Podcasts are great, as they go into depth and are actually entertaining to listen to.” (P8)

aPlatform categories reflect thematic patterns derived from participants’ descriptions of their information-seeking practices. The table is intended to illustrate the range of perceived platform affordances, not to quantify usage frequency across the sample. The podcast category (mentioned by 1 participant) is reported for completeness but should be considered illustrative rather than representative of common practice.

bNot available.