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. 2026 Sep 30;28:e97466. doi: 10.2196/97466

Table 2.

Factors influencing digital interventions for older adults.

Categories and key influencing factors Mechanism of action and manifestations
Individual level

Cognition and physical functions Digital divide: age-related decline of memory, visuospatial skill, expression, and operational capacity creates barriers to operating DHTsa.

Digital literacy and attitude Digital exclusion due to the unfamiliarity with new technologies, anxiety, concerns about privacy, and preferences for traditional medicine.

Personal health motivations Unmotivated: low priority and weak motivation for health management.
Technical level

Usability Intuitive interfaces and low learning-curve requirements improve sustained user engagement. Cumbersome operations increase abandonment risk.

Usefulness Users are more likely to continue usage when they subjectively perceive the tool contributes to better medication self-management.

Design for older adults Features including large fonts, high-contrast colors, and voice interaction mitigate age-related functional limitations; defective voice recognition or unresponsive touch controls trigger frustration and dropout.
Social-environment level

Social support Encouragement from family, friends, and health care providers (increased confidence and device adoption); for older adults living alone, impersonal DHTs consistently fail to engage them.

Digital infrastructure and accessibility Network coverage and affordable equipment are the basic requirements (necessary for sustained use).
Intervention program level

Alignment with patient preferences Intervention content and delivery modes matching user preferences improve acceptance.

Personalization and interactivity Personalized feedback (improved adherence); interactivity (sustained engagement).

Usage intensity and support Joint interventions by multiple technical teams; information overload (resistance and reduced adherence).

aDHT: digital health technology.