Table 6.
Patients' expectations and experiences (n = 446 referrals)
| (strongly) agree | ||
| n | % | |
| Expectations | ||
| Detailed information about my disease | 294 | 66% |
| More diagnostic certainty | 356 | 80% |
| Exclusion of serious illness | 275 | 62% |
| Information about treatment options | 255 | 57% |
| Recommendation for specific treatments | 260 | 59% |
| Specific treatment is provided | 238 | 53% |
| Experiences | ||
| Consultant was well informed by GP # | 360 | 81% |
| Friendly treatment in consultants practice # | 351 | 79% |
| GP received adequate information from consultant # | 333 | 75% |
| I received examinations or treatments which had not been mentioned by my GP | 63 | 14% |
| I was overall satisfied with referral # | 371 | 83% |
| Treatment changed due to referrals results | 198 | 44% |
| Referral was unnecessary | 26 | 6% |
| I received important information # | 147 | 33% |
| My GP has received important information # | 329 | 74% |
| My GP should have prepared me better on the referral | 16 | 4% |
| Specialist should have explained me more | 161 | 36% |
# Items included in the scale "patient experiences". (alpha = 0.7315)