TABLE 2—
Action Step | Objective |
Define the target or at-risk populations | Develop preliminary working definitions of the population(s) of interest |
Search for information and gaps in knowledge about the target population | Conduct a thorough search of the literature and other documentary evidence to identify gaps in knowledge about the target population |
Survey internal staff members who have knowledge of the target population | Identify internal staff members and others with knowledge of the target population and collect data through semistructured interviews or surveys |
Survey external systems staff and volunteers at other agencies with knowledge of the target population | Move beyond immediate staff and contacts to gather additional information from other formal agencies or professionals familiar with the target population |
Survey “interactors” | Indentify individuals who have informal contact with and knowledge of the target population, but who are not themselves part of the target population |
Reduce and integrate the information from the internal and external interviews | Closely examine and integrate the data generated, providing the foundation for subsequent steps |
Define and prioritize sectors and subgroupings of the target population | Revise initial taxonomies in light of data that have emerged; prioritize sectors and subgroupings for study based upon issues such as accessibility, levels of risk, and relative size of the population |
Obtain access through “gatekeepers” and other means to conduct observations | Identify individuals who can control or promote access to the target population for participant or nonparticipant observation |
Interview key participants or members of the target population | In-depth semistructured or structured interviews to gather “insider” views of the sectors and subgroupings of interest |
Interpret data from all the previous steps | Formally reduce, analyze, and interpret data |
Conduct focus groups with members of the target population | Formally use focus groups to provide critiques of individual interview data and to conduct “member checking” of findings, interpretations, and conclusions |
Source. Adapted from Higgins et al.72