Table 1.
Business and Practice Management Areas
| Patient care documentation |
| Maintain computer-based clinical records |
| Diagnoses or problem list |
| Medications list or adverse drug reactions |
| Patient charting or other computer-based clinical records |
| Track |
| Immunizations |
| Patients’ adherence to recommended well-child visits |
| Laboratory reports |
| Write prescriptions |
| Patient accounting |
| Bill insurance companies |
| Provide customized patient statements |
| Post accounts receivable by patient, by provider |
| Maintain physician fee schedule |
| Open item or claim, or balance forward transaction entry |
| Provide cash or accrual-based accounting reports |
| Real-time aging and balance of accounts |
| Office business support |
| Manage assets |
| Track CLIA compliance |
| Maintain employee personnel data and job descriptions |
| Track |
| Office inventory |
| Vendor billing |
| OSHA compliance |
| Process payroll |
| Provide patient education and marketing aids |
| Provide tax management |
| Appointment scheduling |
| Provide immunization reminders |
| Provide appointment reminder notices |
| Print charge slips/labels for charts |
| Register new patients |
| Update demographic data when visits are scheduled |
| Track no shows or cancellations |
| On-demand appointment processing |
| Management reports and analysis |
| Track and analyze activity and revenue |
| By payer |
| By provider |
| By service (etc) |
| By patient (etc) |
CLIA = Clinical Laboratory Improvement Amendments; OSHA = Occupational Safety and Health Administration.