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. 2004 Sep;2(5):462–468. doi: 10.1370/afm.231

Table 5.

Patient Categories Evolving From Qualitative Research

Category Emphasis on Tasks Emphasis on Relationship
Needs More frequent telephone contact More frequent home visits
    Preferably patient initiated     Preferably physician initiated
    Explicit request     Implicit request
Purposes Primarily tasks Mainly support
    Prescribing     Listening
    Assessing relatives     Being there
    Organizing     Showing commitment
Motives Primarily in terms of function Mainly in terms of emotion
    Physician’s task     Having emotional bond
    For future management     Knowing the patient
Assessment Expressed as importance Expressed as appreciation
    Beneficial     Kind
    Profitable     Nice