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. 2005 Mar;3(2):144–150. doi: 10.1370/afm.264

Table 2.

Variation Among Task-Structuring Strategies

Strategy Degree of Structure Primary Source of Information Key Information Acquisition Point(s) Mechanism for Conducting Encounter Management of Encounter Time Orientation
Sticky note High Electronic medical record Before clinic, beginning of the day, plan is made for the patient encounter based on the chief complaint. Using sticky note list, previsit plan is instituted Previsit plan is implemented; sticks to the recorded chief complaint and physician-planned list of issues Regimented and stays on time
Template Medium Written templates Continuous Physician maintains binder with management templates based on age, sex, and disease status Follows anticipated template Regimented and stays on time
Familiar and fast Low Physician memory During patient encounter from the patient Mental processing using own memory and input from the patient Attentional surplus used to address problems of limited nature, reschedule for complex issues Rapid processing, with flexibility in agenda, but stays on time
Doorstep planning Medium Chart Before patient encounter Mental tally of agenda is organized Patient’s complaints are first elicited and than addressed Clock is a guide, goes over- time if particularly important patient care is needed
Scan chart outside the examination room
Now or never Low All available sources eg, chart, WIC, social worker, clinic nurse, family or friend, etc Continuous Iterative list of needs based on information gathered before and during the encounter Proactive with expectation for comprehensively addressing care needs Flexible with no time constraints, though time intensive for the patient

WIC = Special Supplemental Nutrition Program for Women, Infants, and Children.