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. 2004 May;19(5 Pt 2):530–533. doi: 10.1111/j.1525-1497.2004.30219.x

Table 1.

Three Evaluation Instruments Used and Mean Performance in All Four Teaching Stations (N = 65)

Evaluation Instruments Mean (SD) Range
A. Faculty Evaluation of Teaching Competence (19 items)*
Specific Teaching Competencies (4-point scales)
Rapport building 3.3 (0.4)
  1. Communicates nonjudgmental, respectful, and supportive attitude (e.g., acknowledges challenge) 2.0 to 4.0
  2. Exhibits appropriate nonverbal behavior
  3. Recognizes and names emotions (e.g., insecurity, stress)
  4. Responds to emotion with PEARLS or nonverbally
Needs assessment 3.0 (0.5)
  5. Assesses knowledge gaps (e.g., asks student what she knows/does not know) 1.8 to 4.0
  6. Assesses skills (e.g., asks student to demonstrate)
Instructional skills 3.0 (0.5)
  7. Asks learner to commit to diagnosis/plan 1.8 to 4.0
  8. Probes for supporting evidence/thought process
  9. Gives information/teaches skills in small chunks
 10. Provides feedback on specific knowledge
 11. Checks learner's understanding of what was taught
 12. Invites questions (to ask now or later)
Knowledge base demonstrated 13–16. Four case-specific items 2.8 (0.5) 1.6 to 3.8
Global Performance (9-point scales)
 17. Overall teaching performance 6.5 (1.2) 3.5 to 8.5
 18. Communication skills 6.8 (1.2) 3.0 to 9.0
 19. Fund of medical knowledge demonstrated 6.5 (1.5) 3.0 to 9.0
B. Resident Self-assessment for Overall Case Performance (1 item) 5.7 (1.5)
 1 = needs improvement, 9 = done excellently 1.0 to 8.5
C. Student Evaluation of Resident's Teaching Competence (1 item) 3.4 (0.4) 2.0 to 4.0
1 = “not satisfied—would do my best to avoid working with this resident again”
4 = “very satisfied—one of the best teachers, would recommend to my colleagues”
*

The faculty evaluation was done on a scale of 1 to 4, except for the 3 global assessments, which were on a scale of 1 to 9, with 1 to 3 = “needs improvement,” 4 to 6 = “done well,” and 7 to 9 = “done excellently.” Mean for each of the 4 competencies is the average of the specific items listed for that competency.

PEARLS, partnership, empathy, apology, respect, legitimization, and support.