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. 2004 May;19(5 Pt 2):514–518. doi: 10.1111/j.1525-1497.2004.30061.x

Table 1.

Statements Used for Cultural Consensus Analysis, Average Group Ranking of the Statement, and Maximal Difference Between Group Rankings

Statement patients' Ranking Faculty Ranking Residents’ Ranking Maximal Difference
Have the same doctor for more than 1 year 1 11 12 11
Use a computer to check the patient record 14 10 6 8
See the patient within 15 minutes of the appointment time 7 15 10 8
Talk to the patient about healthy lifestyle changes (such as exercise, stop smoking, limit alcohol) 12 5 5 7
Senior doctor reviews student doctor's work 9 13 16 7
Doctor gets a reminder to talk about healthy habits and testing for silent diseases 15 9 13 6
Doctor asks what is changing in the patient's life (such as a move or major family changes) 11 6 9 5
Have senior doctors around to answer questions for student doctors 10 12 15 5
Doctor and patient agree on goals 6 3 3 3
Stay on time to see as many patients as possible 13 14 11 3
Let the patient know about the lab results 5 7 7 2
Dictate the clinic note 16 16 14 2
Take the time to find the cause of the pain or sickness the patient is feeling 2 1 1 1
Talk to patients until they understand what the doctor is doing 3 2 2 1
Get quick treatment for the pain or sickness the patient is feeling 4 4 4 0
Have enough people around to help the doctor with telephone calls, blood work, and shots 8 8 8 0