Table 4.
Mean Likert Scale Responses to Biomedical Versus Patient-centered Videotapes*
| Item No. | Dimensions of Care Items | Biomedical Mean (±SD) | Patient-centered Mean (±SD) |
|---|---|---|---|
| Patient-centered characteristics | |||
| 1 | The doctor suggested a good plan for helping the patient.† | 3.5 (±1.7) | 2.1 (±1.2) |
| 2 | The doctor seemed open-minded.† | 3.3 (±1.6) | 2.5 (±1.4) |
| 3 | The doctor was interested in the patient as a person.† | 2.4 (±1.3) | 1.9 (±1.0) |
| 4 | The doctor gave the patient a chance to say what was on his or her mind.† | 2.4 (±1.2) | 1.7 (±0.9) |
| 5 | The doctor gave the patient his/her full attention.† | 2.1 (±1.1) | 1.6 (±0.8) |
| Other characteristics | |||
| 6 | The doctor took the patient's problems seriously.† | 2.3 (±1.3) | 1.7 (±0.9) |
| 7 | The doctor communicated in simple, clear language. | 2.2 (±1.0) | 1.9 (±0.9) |
| 8 | The doctor seemed to know about the risks and benefits of alternative medicine.‡ | 2.8 (±1.5) | 2.7 (±1.2) |
| 9 | The doctor seemed decisive.‡ | 2.8 (±1.5) | 2.9 (±1.5) |
| Global measurements | |||
| 10 | This is a doctor I would trust.† | 2.7 (±1.5) | 2.1 (±1.3) |
| 11 | I would recommend this doctor to my friends.† | 2.2 (±1.1) | 1.7 (±0.9) |
*
In the Physician Assessment Questionnaire, respondents were asked to rate their level of agreement or disagreement with the following statements regarding the videotapes. Question 11 utilized a 5-point Likert scale ranging from (1) definitely yes to (5) definitely not. All remaining questions utilized a 7-point Likert scale ranging from (1) very strongly agree to (7) very strongly disagree. Due to multiple comparisons, the level of statistical significance was set at P < .001.
†
P < .0001
‡
P > .01.