Table 4.

Differences in Patient Satisfaction Scores According to Age for the 6 Satisfaction Measures

	Health Status†
Satisfaction Measure*	Poor	Fair	Good	Very Good	Excellent
Physician care	66.9 ± 27.8	70.6 ± 24.2	74.7 ± 22.3	79.5 ± 21.4	83.3 ± 21.3
Coordination of care	65.0 ± 28.0	68.9 ± 24.8	72.7 ± 23.4	77.6 ± 22.6	81.4 ± 23.4
Nursing care	64.7 ± 26.9	67.8 ± 24.3	71.4 ± 22.8	76.4 ± 22.0	80.4 ± 22.9
Discharge instructions	63.4 ± 25.9	66.1 ± 23.3	69.2 ± 22.1	74.2 ± 21.5	78.9 ± 22.6
Information provided	60.7 ± 28.7	64.9 ± 25.7	69.1 ± 23.7	74.5 ± 23.2	79.5 ± 23.6
Overall quality‡	55.7	61.1	68.2	79.1	83.2

^*Differences between health status categories were significant, P < .001.

^†Mean score ±SD.

^‡Percent of patients with rating of “excellent” or “very good.”